0xc0000005 Errors

[RambOe]

Hello,

Since mid August I've been getting 0xc0000005 errors. They occur with Dropbox, Adobe CC 2017 products, Aida64 FP32/FP64, PHPStorm, Hyper (hyper.io), and sometimes svchost. The strange part, games never crash. I can game for hours and no errors occur.

Here is what I did:
- Disabled the OC: didn't help
- Memtest for 24 hours: RAM is fine
- Replaced the RAM: didn't help
- Reinstalled Windows 10 multiple times: with internet, without internet, with drivers, without drivers: same problem
- Unplugged all USB devices: same problem
- Removed the graphics cards: same problem
- Replaced the SSD: same problem
- Reflashed the BIOS to 0906 and 1009: same problem

Is my CPU defective or the Motherboard?

[RambOe]

I also think it's the CPU.

You mean by resetting the CMOS? Yes.

[Nate152]

Ok, just double checking.

I wish a speedy delivery for your cpu, give us an update anytime.

How soon are you expecting it ?

[RambOe]

Hopefully this week.

I will! Thanks for your help so far 🙂

[Nate152]

You're welcome

One way or another you'll know which one it is.

I'm still leaning towards the cpu and if we're right, it should run without problems.

[firehawk44]

The exception code oxc0000005 is common with almost every crash. It really means nothing and there is no way you can fix a crash based on the Exception Code 0005. What is most valuable in a crash is the faulting module. You will see the faulting module in the report generated in the Event Viewer (open Event Viewer>Custom Views>Administrative Events). If you cannot find the crash details in the Event Viewer, then download and run a program called AppCrashView (Google). It will show you, in most cases, the faulting module as it deciphers all of the Windows Error Reporting (.wer) reports.

[RambOe]

It's the CPU! Placed a new temporary CPU and the problems are gone.

I've requested an RMA, hopefully I'll get a replacement soon.

[Nate152]

Awesome,

Thank you for the update, you should have your cpu back in a week from the day you ship it.

[RambOe]

I've received the new replacement (took just 2 days).

2 cores on the old CPU are faulty. I'm very curious how those cores stopped working.

[Nate152]

It's hard to say but if your new cpu is working, let's hope it stays that way and put thie bad cpu behind you. 🙂