Sound out of sync on MAXIMUS VIII RANGER

[Orici]

I have just recently build a system and notices that the sound is slightly out of sync with videos and cut scenes in-game.

I have installed all drivers and flashed BIOS to 1402 (newest).

What can i do to fix this? Maybe a new soundcard can fix this?

I have:
Asus Maximus VIII Ranger
Asus GeForce GTX 980 Ti Strix Gaming DirectCU III OC HDMI 3xDP 6GB
Asus ROG Swift PG279Q
Intel Core i7 6700K 4,0GHz Socket 1151
Samsung 950 Pro Series MZ-V5P512BW 512GB (M.2 NVme)
Corsair Vengeance LPX Black DDR4 PC21300/2666MHz CL16 2x8GB

[Nate152]

Ok

I'm Sorry we haven't come up with a solution but keep us updated as you go, we've been working at it for a while and I'm interested to know what is causing your latency. 🙂

[Orici]

Any sort of unrelated questions, why does BIOS 1504 only show when i chose everything besides Windows 10 ?

[Chino]

All BIOS updates are under the Other section.

[Orici]

Chino wrote:
All BIOS updates are under the Other section.

Ok.
I noticed today when i started my computer, that the sound dident work and i had to disable and enable it in the device manager. :S

[UnknownEngineer]

Hello, just popping in to say I have had similar issues with the same mobo. I dont want to take over your thread, just maybe my input can be used as well.

Also an Nvidia GPU, I have the 970 Gigabyte G1.

My issues have been slightly different however. I have not had audio de-synch, I have had hangs (audio controller repeats what is in the buffer) and clipping. However this mostly happens on desktop, not in games, though I have had one occurrence of it happening in games too.

Things to note, I had my 970 for several months before I got the Z170 "upgrade". I remember having some kind of issues with my Asrock z77 Pro 3 with audio, I had to disable and re-enable the audio device to make it work. At the time I was on win7, my issue then was that audio would just stop all of a sudden. No clicks or extra noises, just sudden silence. I thought it was the old mobo dying, I still sort of do.

I have gone trough most of the BIOS updates asus has been making, all to no avail. No OC, nothing changed in the BIOS. And to add to my audio issues my entire PC will sometimes freeze, I have to hard reset my PC at that point. Usually happens with up times above one day.

Now for some more relevant data.

I disabled most programs that were causing hard pagefaults, corsair link, geforce experience, asus software suite everything... I think the list is longer than that. Anyhow those errors are gone. DPC issues however are not. nvlddmk.sys (nVidia windows kernel mode driver) is pumping it to 1269us Driver is 361.75. ISR is 214us, DirectX graphics kernel is causing the number.

I had more thing to type, but I can't remember them all at once, I have been trying to figure out this issue for a few months now.

[Orici]

UnknownEngineer wrote:
Hello, just popping in to say I have had similar issues with the same mobo. I dont want to take over your thread, just maybe my input can be used as well.

Also an Nvidia GPU, I have the 970 Gigabyte G1.

My issues have been slightly different however. I have not had audio de-synch, I have had hangs (audio controller repeats what is in the buffer) and clipping. However this mostly happens on desktop, not in games, though I have had one occurrence of it happening in games too.

Things to note, I had my 970 for several months before I got the Z170 "upgrade". I remember having some kind of issues with my Asrock z77 Pro 3 with audio, I had to disable and re-enable the audio device to make it work. At the time I was on win7, my issue then was that audio would just stop all of a sudden. No clicks or extra noises, just sudden silence. I thought it was the old mobo dying, I still sort of do.

I have gone trough most of the BIOS updates asus has been making, all to no avail. No OC, nothing changed in the BIOS. And to add to my audio issues my entire PC will sometimes freeze, I have to hard reset my PC at that point. Usually happens with up times above one day.

Now for some more relevant data.

I disabled most programs that were causing hard pagefaults, corsair link, geforce experience, asus software suite everything... I think the list is longer than that. Anyhow those errors are gone. DPC issues however are not. nvlddmk.sys (nVidia windows kernel mode driver) is pumping it to 1269us Driver is 361.75. ISR is 214us, DirectX graphics kernel is causing the number.

I had more thing to type, but I can't remember them all at once, I have been trying to figure out this issue for a few months now.

I now think more and more that the GPU is at fault or do you think the motherboard is faulty too?

Because i have similar issues with my old system (ASUS Rampage IV Extreme X79, EVGA GTX780 Ti Classified). And the devices that are the same now are the speakers (Corsair Sp2500 and USB keyboard and mouse)

[Orici]

I tried the Windows Performance Toolkit: (Right click and View Picture)

[Orici]

After taking an other look at the GPU and replacing the CMOS battery (just to rule out that). I noticed that one of the pins on the GPU that goes into the PCIe slot is broken in half.

But looking at pics on the internet, it maybe normal?