- last edited on by
ROGBot
after i got my Maximus Hero 8 Board i had 2-3 stressful weeks because Windows wouldnt shutdown fully and properly the shutdown page with the shutdown message stays until i get a bsod after about 10mins the board is still alive fans rotate lights are up the graphic card is still alive!
so i searched and did much things to solve this problem changed settings in the bios changed ram banks and position plugged in and out usb devices deinstalled programs and many things to find a solution but 99% of the advices also found in here didnt help near to giving up making some last trys i found the solution so here it is.
Some of the Autostart services from Intel probably installed with the drivers from the Asus Mainboard Site cause the problem so we need to deactivate them.
Press the Windows button now in the search bar type msconfig on the window popping up go to servicesand search for the Intel services now deactivate them by unclick the checkmark that is it now your Board should shutdown fully and properly!
[IMG" TARGET="_blank">http://fs5.directupload.net/images/151225/temp/49ib4uty.jpg[/IMG]"]
so i searched and did much things to solve this problem changed settings in the bios changed ram banks and position plugged in and out usb devices deinstalled programs and many things to find a solution but 99% of the advices also found in here didnt help near to giving up making some last trys i found the solution so here it is.
Some of the Autostart services from Intel probably installed with the drivers from the Asus Mainboard Site cause the problem so we need to deactivate them.
Press the Windows button now in the search bar type msconfig on the window popping up go to servicesand search for the Intel services now deactivate them by unclick the checkmark that is it now your Board should shutdown fully and properly!
[IMG" TARGET="_blank">http://fs5.directupload.net/images/151225/temp/49ib4uty.jpg[/IMG]"]
I just did a shutdown to verify that my system is working correctly. It is.
This is the status of my Intel Services in my system.
If I were you I might trying turning those services back on one at a time so that you can narrow down which one might be causing the problem unless your are convinced that they are all to blame. But if you shut them all down at the same time how do you know which one it is?
This is the status of my Intel Services in my system.
If I were you I might trying turning those services back on one at a time so that you can narrow down which one might be causing the problem unless your are convinced that they are all to blame. But if you shut them all down at the same time how do you know which one it is?
Barbara917 wrote:
I just did a shutdown to verify that my system is working correctly. It is.
This is the status of my Intel Services in my system.
If I were you I might trying turning those services back on one at a time so that you can narrow down which one might be causing the problem unless your are convinced that they are all to blame. But if you shut them all down at the same time how do you know which one it is?
i did try to do it one by one but it looked like they are all causing the problem but hey it has been 2-3 weeks for me these Services are not active an i didnt have any problems in Windows or Gaming or System Errors so on... You have even more Intel Services then me
i dont see the Intel (R) Technology Access Soft and Intel (R) Technology Access Serv in your list ?
On Summary like i understood from your Postings since you deinstalled Asus Ai Suite you dont have problems with shutdown even with this Services activated is this right?
If so you have the oportunity to install Asus Ai Suite again try to reproduce the shutdown problem if it occurs deactivate at least the Services you saw the Picture i posted and check for the system behaviour after this
And Please do some series of shutdowns too because what i noticed is that the system sometimes shutdown regular and after some other tries not!
Stukow wrote:
i did try to do it one by one but it looked like they are all causing the problem but hey it has been 2-3 weeks for me these Services are not active an i didnt have any problems in Windows or Gaming or System Errors so on... You have even more Intel Services then me
i dont see the Intel (R) Technology Access Soft and Intel (R) Technology Access Serv in your list ?
On Summary like i understood from your Postings since you deinstalled Asus Ai Suite you dont have problems with shutdown even with this Services activated is this right?
If so you have the oportunity to install Asus Ai Suite again try to reproduce the shutdown problem if it occurs deactivate at least the Services you saw the Picture i posted and check for the system behaviour after this
And Please do some series of shutdowns too because what i noticed is that the system sometimes shutdown regular and after some other tries not!
You are right. I do have more and I do not have Intel (R) Technology Access Soft and Intel (R) Technology Access Serv. I have no idea when those services get installed. I did some googling and from the Intel community forums they appear to be related to overclocking so if you do not do overclocking I guess they might not be needed. I have been shutting down my system routinely now when not in use because I am so pleased with its boot time. I do not have any shutdown problems at this time.
I tried installing AI Suite today and the installation restart caused my system to spin its wheels for like 5 minutes. Nothing on my system should take 5 minutes to restart and if it does I don't want it. I did not get any shutdown problems after that but still decided not to keep it installed. I just don't want to carry the overhead if I think it won't be used much.
I will say that when I was having the error that in addition to uninstalling AI Suite I ran CCleaner. There wasn't a lot for it to clean up but it did clean up a few things. Have you tried running CCleaner on your system?
As it stands now my Shutdown procedure works correctly every time with all those Intel Services running.
edit to add: I was optimizing my system startup to make it faster and some of those Intel Services were eliminated when I disabled a startup program named Core with no publisher name? Does anyone know what Core is and who the publisher might be. Is that some Asus software? Anyway, I thought it was interesting. Below is a picture of the only Intel services still running after disabling Core. It is also handy to know that you can disable a lot of this through Task Manager Startup tab.
Barbara917 wrote:
You are right. I do have more and I do not have Intel (R) Technology Access Soft and Intel (R) Technology Access Serv. I have no idea when those services get installed. I did some googling and from the Intel community forums they appear to be related to overclocking so if you do not do overclocking I guess they might not be needed. I have been shutting down my system routinely now when not in use because I am so pleased with its boot time. I do not have any shutdown problems at this time.
I tried installing AI Suite today and the installation restart caused my system to spin its wheels for like 5 minutes. Nothing on my system should take 5 minutes to restart and if it does I don't want it. I did not get any shutdown problems after that but still decided not to keep it installed. I just don't want to carry the overhead if I think it won't be used much.
I will say that when I was having the error that in addition to uninstalling AI Suite I ran CCleaner. There wasn't a lot for it to clean up but it did clean up a few things. Have you tried running CCleaner on your system?
As it stands now my Shutdown procedure works correctly every time with all those Intel Services running.
edit to add: I was optimizing my system startup to make it faster and some of those Intel Services were eliminated when I disabled a startup program named Core with no publisher name? Does anyone know what Core is and who the publisher might be. Is that some Asus software? Anyway, I thought it was interesting. Below is a picture of the only Intel services still running after disabling Core. It is also handy to know that you can disable a lot of this through Task Manager Startup tab.
Im using another similar Program to CCleaner called Glary Utilities and probably did use the cleaning methods then. The Asus Ai Suite i installed the first weeks i got my System then deinstalled it because i wont use it
After my last Post i activated them both Intel (R) Technology Access Soft and Intel (R) Technology Access Serv back and they dont seem to cause them Shutdown problem so i still have 3 of this Intel Services left which one or two or all combined cause the Problem why... like i said i can reproduce this Shutdown problem by activate this 3 Services back
but thats the Software part we discuss about there is still a Hardware part and there is the oportunity that there could be a Hardware Bug like on some former Intel Chipsets or defective Product Series of Boards and so on
like Janne-71 said the Asus Employees should investigate this Shutdown Issues
i will try to find out which of this 3 INTEL EXTREME TUNING... INTEL INTEGRATED CLOCK.. INTEL PROSET... causes the Problem for me
and for the other Users which still have Shutdown problems use this guide and check how it worked for you and please report your experiences here because they are important to find the reason for this problems
