cancel
Showing results for 
Search instead for 
Did you mean: 

Phantom hiccup/stutter every few seconds during video or any movement

Allmachtige
Level 7
I'm starting to lose it mentally trying to chase down a phantom stutter I experience every few seconds in all games and during video streaming on Youtube. I can notice it clearly in first person games when strafing left or right or just walking past stationary objects. They will "jitter" or "hiccup" as though vsync is tearing, but I typically use Adaptive or Fast, plus with the 1080Ti I've never seen my frames drop below 60 in the games I test this with. Youtube videos are choppy in the sense where the trailer to Star Wars Episode 8 is somewhat skipping along when the camera is passing over the ocean near the beginning. So again, when anything is panning or moving by the hiccup happens every few seconds.

In some games it almost feels like my framerate is dropping during the issue, but it isn't.

My system is fairly newly built and I've even replaced the older pieces of hardware just in desperation, but I'm near my wit's end.

You will see my current build is listed, but either way this is what I've tried:


  • Reinstalled Windows 10 x64
  • Swapped primary and secondary Samsung Pro drives as the system drive
  • Swapped which drive the Pagefile resides
  • Upgraded RAM
  • Upgraded Video from a pair of 770GTX's
  • Disabled onboard audio via BIOS
  • Disabled NIC in Device Manager while already loaded in a game
  • Upgraded and downgraded drivers for audio, NIC, chipset, SATA
  • Upgraded to latest BIOS 3401
  • Enabled onboard video for kicks
  • Swapped out for another brand Z170 (returned to store)
  • Swapped out the CPU for a 7700K (returned to store)


I can't think of anything I missed other than trying a different PSU, but its literally a brand new Corsair HX1000i I purchased back in November.

I think...granted this could be in my head....all started when I upgraded my BIOS months ago from a VERY old version the board came with, but even so I've upgraded again to 3401 so my ME version is the latest and greatest when I look in the BIOS.

Is there a driver I'm missing or is known to be corrupt?

DPC's are nothing crazy until I start playing a game, then LatencyMon says "you may experience some popping...[etc etc]". My pagefaults are high only due to CorsiarLink being a poorly coded program, but even if I close the program the issues still persist with stutter.

Other than throwing my arms up what can I do?
640 Views
38 REPLIES 38

Allmachtige
Level 7
Odd that I have some igfx messages in my event viewer. I completely disabled Realtek and uninstalled it, then replaced it with a Sound Blaster Z card (quite a nice improvement in quality btw) and those errors stopped.

Not_Enough_Rage I'm having to do some similar things with forcing V-sync to have quality experiences with games, but with a 1080ti I'd get insane tearing if I didn't have it on.

The creators update completely removed any pagefaults I was having to do Corsair Link, but they also had an update to their software shortly thereafter. That could be a false positive.

I've been watching event viewer and now this is what I see most prevalent:

2017-05-29 22:51:59,835 [7] ERROR ProviderManager.SecurepayBcaProvisioner - Exception during BCA-SGX provisioning
System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at Intel.Pabe.Factor.SgxProvider.AbortProvision(SgxProvider* , UInt32 )
at BCAXInterface.SgxProvider.Provision(String provisionUrl, String providerUrl)
at ProviderManager.SecurepayBcaProvisioner.<>c__DisplayClass16_0.b__0()


One other thing I was thinking... I'm actually running Win10 Enterprise and not Pro, could that cause any issues? I know Enterprise is only considered a little more stable because updates are released less frequently.

Korth
Level 14
IOCAgent is Intel ME stuff.


Try reinstalling your network drivers or reinstalling your IME/MEI. Update all your .NET frameworks to latest version (4.5).


Or - better yet - completely uninstall all IME/MEI bundles and only install the network driver. LAN only, no WLAN.


https://rog.asus.com/forum/showthread.php?91684-IOCAgent-error-in-event-viewer
http://www.tomshardware.com/forum/id-3318318/freezes-gaming-event-viewer-errors.html
"All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

[/Korth]

Allmachtige
Level 7
Interesting. I'm on BIOS 3401, so just uninstall MEI and go with whats on the ASUS site? They only list ME_11.6.0.1032 for Win10 x64.

Also, I only install Network Drivers (none of the extras).

Allmachtige
Level 7
Something else I'd like to add is that I'm using Intel NIC drivers version 22.3.108.0, but the ASUS site only offers 20.2.4001.0. On top of that my installed MEI is 11.6.0.1039.

Are people finding the later versions cause issues with this Intel Online Connect service?

In the meantime I've disabled 4 IOC services.

sireric
Level 8
I had this with the Corsair Link 4 software. I found that I did not need it if I liked the profile (it is stored in the HX80i I used) and did not switch it. Try disabling the app, to see if it makes a difference. I also had issues with the ASUS Fan control -- I ended up disabling that too. But I had seen the issue on Latency monitor.

sireric wrote:
I had this with the Corsair Link 4 software. I found that I did not need it if I liked the profile (it is stored in the HX80i I used) and did not switch it. Try disabling the app, to see if it makes a difference. I also had issues with the ASUS Fan control -- I ended up disabling that too. But I had seen the issue on Latency monitor.


What did you set your Q-Fans settings to in the BIOS to get your water cooler to work properly without Corsair Link?

Allmachtige wrote:
What did you set your Q-Fans settings to in the BIOS to get your water cooler to work properly without Corsair Link?


I used the corsair link to setup the profile. My h80i runs the last profile it was told, without needing the corsair sw to be loaded. If I want to make a change, I load it again, change things, then shut it down again. I just disabled its auto run at start feature. I actually never change the profile.

sireric wrote:
I used the corsair link to setup the profile. My h80i runs the last profile it was told, without needing the corsair sw to be loaded. If I want to make a change, I load it again, change things, then shut it down again. I just disabled its auto run at start feature. I actually never change the profile.


That's pretty slick, I didn't know it behaved that way.

I do believe you need to check that your QFAN settings are correct in the BIOS to allow the profile to retain control as after resetting the BIOS to defaults the profile does not take effect.

AKBAAR
Level 9
Flash your motherboard BIOS ME section with newer IME which it worked for me flawsley
from here
http://www.win-raid.com/t596f39-Intel-Management-Engine-Drivers-Firmware-amp-System-Tools.html

And update your CPU microcode and Network fimrware using this ulity which does it auto for you ... worked wonders!
from here
http://www.win-raid.com/t154f16-Tool-Guide-News-quot-UEFI-BIOS-Updater-quot-UBU.html