I'm having a rather large issue getting Bluetooth to work in Windows 10. It simply doesn't work. I cannot find any bluetooth devices, and no bluetooth devices can find my computer.
Motherboard is new, and initially it worked fine, then one day just stopped, and nothing I did would fix it. I've formatted and reinstalled Windows 10, I've tried every single solution I can find online, and nothing makes this motherboard's bluetooth controller work.
Interestingly, I can plug a bluetooth bluetooth dongle in and everything works just fine, so it's definitely not a Windows problem as far as I can tell.
If anyone can point me in the right direction to fix this, that would be great.
MAXIMUS IX CODE v1.xx BIOS Version/Date: 1301, 14/03/2018 ASUS Bluetooth Driver, Version 10.0.0.309 Windows 10 Pro 64-bit v1909 (OS Build 18363.720)
Exact same problem happened to my rig as reported by OP - one day the bluetooth just stopped working. Windows does not think I have BT hardware anymore. MB about 3 years old only. I kept all the BIOS defaults - haven't changed a thing, only updated the BIOS as new releases came out from ASUS, and last one was 2 or so years ago.
I reinstalled the BT drivers & unplugged the power cable (as suggested above), but no luck. Have not tried cmos reset yet - a bit hesistent to try that since it's running the default BIOS settings anyway, and some posters have had no luck. I assume it will keep the latest BIOS version (1301) and not revert back to the BIOS version that came with the MB originally?
I bought a MS micro USB Bluetooth adapter and Windows recognized it so I have bluetooth again. This leads me to believe the problem is the MB or BT adapter, not Windows. Has anyone tried replacing the wifi/BT adapter? Or any other solutions have worked? Thanks.
Well, same thing just happened again (see posts 03-17-2020 and 04-02-2020 above). No driver updates, running latest BIOS, bluetooth just disappeared, Windows thinking I didn't have the hardware. This time I just reset the CMOS (pressing the button on the back), reboot, and it's back. Must be a bug in the BIOS somewhere.
Just the same with my Maximus HERO XIII. Several "hard shut down" via Frontpanel ON/OFF switch and Bluetooth was gone. After some debugging I made the PC powerless and waited some mins. Simply turned on power and Bluetooth was back. No CMOS batt remove or Default loading.
ok guys i created an account just to give you my solution, simple go in the BIOS -> f9 type bluetooth, there is a little box you have to disable wifi and bluetooth -> restart then you enable it again and i worked no need to cmos