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Hero VIII i/o shield problem

Level 7
Hero VIII i/o shield problem

Hi, just started my first ever PC Build, I've been using computers since the ZX81 but never undertaken a build before....

decided to go all out, Hero VIII, i5 6600k, Noctua NH-D15, Corsair 780t, Asus Strix Gtx970 4GB..

Well I know it's not top top spec, but it's all I need and want.

I'm encountering a few issues, the most troublesome of which, is that my i/o shield has a tag facing inwards on the usb 3.1 red port?

I've not seen this tag on any of the videos I've watched of the board and it actually passes through the foam on the i/o shield and
touches the metal on the 3.1red port....

Is this a manufacturing defect, or is it some sort of grounding tag?

Many thanks in advance

Level 14
if possible, can you take a picture and post it here?

Level 14
It is a ground connection

Ok cool, many thanks 🙂

It did look like it was supposed to be there

Level 7
It should not touch inside of the usb 3.1 port but rather the metal on the port case. Try bending it a bit more inward before installing motherboard.

Thanks, all sorted
I've removed the case stand off peg on my Corsair 780T case, as it was a pain in the arse and meant I couldn't install the mobo level, so I was catching
the tag all the time, I'm an Electrician, so I thought it was a ground tag, just wanted clarification, as none of the build videos or the motherboard manual
indicated it was there.

Mine did the same thing. When I slipped on the I/O cover and then slid the motherboard in the Red usb one ended up wedged into the slot instead of the space between the female connector and the shield. This ended up grounding the interior of the slot to the chassis and caused a boot error that took me about 2 hours to troubleshoot. II had already assembled the entire PC so this was a PITA to remedy...

Level 14
lol, I usually install the I/O shield before installing anything else on the motherboard. Not quite the correct build order, but I really hate having to strip everything back down because of a forgotten detail.

Connectors for things like USB ports and audio jacks always use chassis as ground, mostly so that ground is always electrically connected before any hot pins when users plug things into them. I've seen a lot of I/O shields which use extended metal ground flanges to physically wedge themselves into place. I've seen a few PC cases which didn't exactly conform to ATX form factors and made proper fit of the I/O shield a bit of a pain.

PSU, motherboard, and chassis should all have common electrical ground for best stability. Components mounted in anti-vibration rubber chunks don't always make electrical contact, ground loops can be problematic to troubleshoot.
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