CM Strom Quickfire Ultimate show no detected keyboard when power on pc

[eicalos]

I buy quickfire ultimate on Wed 5/2/2016. And it has a problem when i turn on my desktop-pc it shows "no detected keyboard" on POST message. And when i unplug it and plug it again it working ok. This problem will appear everytime when tun off pc.

I try to connect to the other pc that has old bios system it working not has a problem.

My mainboard is Maximus VIII Hero.

Plz help me.

[fromthewatt]

lolwtf wrote:
My board is Maximus VIII Gene with 1402 bios.

ErP ready DISABLED
Power on by ... All DISABLED

With this setting on my pc keyboard work fine, no problem.
When i swith off my pc i disconnect alway the PSU cable.

yes i also have erp disabled, power on by all disabled. i updated my kb firmaware again even thought it was latest firmware, i also set polling rate thru 1-8ms, and i set kb to "bios mode" wich is said to help with some mobos, issue is ongoing. on cold boot it does not detect kb.

[eicalos]

fromthewatt wrote:
yes i also have erp disabled, power on by all disabled. i updated my kb firmaware again even thought it was latest firmware, i also set polling rate thru 1-8ms, and i set kb to "bios mode" wich is said to help with some mobos, issue is ongoing. on cold boot it does not detect kb.

I try again with lolwtf's configuration, it doesn't work. "No keyboard detected" again and again.

This problem can fix by Asus release new firmware though it's a little hope.

In my region there is a little of motherboard brands. I haven't any choice.

This issue is a very tragedy. Asus doesn't care user.

[lolwtf]

Direct to back pannel.

[lolwtf]

At this link you can see my video (sorry for english and quality......:))
https://drive.google.com/file/d/0B9MqHuY3KQ3QTFdQX3VXQVdGX2c/view?usp=sharing

I make 3 test:
-In windows i disconnect psu cable
-switch off pc
-switch off pc and disconnect psu cable

Keyboard work fine.

See min 4:20...
3 keyboard, 1 mouse, 1 Hub

Why 3 keyboard????!!!! Try after clear cmos and configure my setting to connect keyboard to 3 usb port: first boot in one, secon boot in other, etc...

After clear cmos (overclock error...) i have problem with keyboard, but I configure my setting, I connect and I disconnect keyboard (change usb port) and next work fine...

[eicalos]

lolwtf wrote:
At this link you can see my video (sorry for english and quality......:))
https://drive.google.com/file/d/0B9MqHuY3KQ3QTFdQX3VXQVdGX2c/view?usp=sharing

I make 3 test:
-In windows i disconnect psu cable
-switch off pc
-switch off pc and disconnect psu cable

Keyboard work fine.

See min 4:20...
3 keyboard, 1 mouse, 1 Hub

Why 3 keyboard????!!!! Try after clear cmos and configure my setting to connect keyboard to 3 usb port: first boot in one, secon boot in other, etc...

After clear cmos (overclock error...) i have problem with keyboard, but I configure my setting, I connect and I disconnect keyboard (change usb port) and next work fine...

Thx for your share experience. I notice since you turn on switch at case you PC seem like slow boot.

My PC is very fast start when use your configuration but it shown no keyboard detected. I don't understand why?

My friend and the many person in my group found this issue especially on Corsair k70 rgb and this keyboard.

[lolwtf]

eicalos wrote:
Thx for your share experience. I notice since you turn on switch at case you PC seem like slow boot.

My PC is very fast start when use your configuration but it shown no keyboard detected. I don't understand why?

My friend and the many person in my group found this issue especially on Corsair k70 rgb and this keyboard.

My pc boot is slow?
Compared to other Z170 board?

For me yes, i open this question:
https://rog.asus.com/forum/showthread.php?82618-Boot-screen-Info
For people slow boot time is for DDR4...

With my old msi z97 board boot was too fast!

[eicalos]

lolwtf wrote:
My pc boot is slow?
Compared to other Z170 board?

For me yes, i open this question:
https://rog.asus.com/forum/showthread.php?82618-Boot-screen-Info
For people slow boot time is for DDR4...

With my old msi z97 board boot was too fast!

Yep, your pc boot time slower than me. You can see my spec click below my username.

My boot time approximate 2-3 second to windows log on screen. I install windows 10 pro UEFI boot and use SSD.

H170/B170/Z170 chipset on Asus UEFI have many problem more than the others brand.

fromthewatt wrote:
can u guys test other kb on the viii hero please ? and feedback here ?

I have 2 normal keyboard it's work ok. Don't have this problem.

fromthewatt wrote:
i even changed polling rates on my kb.

Polling rate uses in only windows. it hasn't effect on boot.

I feel despair to solve this problem. Asus ignores this issue to fix, because they think insignificant problem.

[fromthewatt]

i even changed polling rates on my kb.

[fromthewatt]

can u guys test other kb on the viii hero please ? and feedback here ?

[lolwtf]

My boot time is 23 seconds...
I do not know why.
I have Win 10 pro Uefi on M.2 ssd, 2 hdd in raid, an other ssd and an other hdd. (Raid rom loaded at boot time)

No, i don't have other keyboard.