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Blue Screen on Windows Install maximus viii hero alpha

EnvyYou
Level 7
Hi All

Just purchased components for a new z170 build and i am having issue's with getting windows to install without bluescreening. The error messages i am getting are
clock_watchdog_timeout and whea_uncorrectable_error. When the install fails it will show one of the above messages. The install always fails at the getting devices ready 22% mark.

I am currently running bios verson 2202 and trying to install windows onto a samsung 960 m.2 drive. All other hdds are not connected at the moment and the grapics card was used perfectly in another system.

A quick search online shows these errors to be CPU Overclock, Mother board trying to automaticly over clock CPU, under volted CPU, driver issue or bad USB device. However everything is just at default settings at the moment.

Part list -
Asus maximus viii hero alpha
Intel Core i7-6700K
Corsair H110i
G.Skill TridentZ Series 32GB DDR4-3200 Memory
EVGA GeForce GTX 980 Ti
Corsair Ax 760
6,878 Views
14 REPLIES 14

Nate152
Moderator
Hi EnvyYou

You are installing windows 10 correct?

If you have XMP enabled or your ram running at 3200MHz try installing windows with default settings. Hit F5 in the bios to reset to defaults.

Set sata mode to NVMe.

On the boot tab disable CSM and set secure boot to "Other Os" then try installing windows.

Hi Nate,

Thanks for the reply currently not at home but yes i am trying to install Windows 10 im using a San Disk Extreme which i use for all my Windows 10 installs.
Currently my ram is set to 2400 MHz and is not running at the advertised 3200 Mhz I have reset to defaults buy not Via the F5 option.

I will need to check what the sata mode is set to, CSM is disabled but secure boot isnt set to "Other OS"

Nate152
Moderator
Ok, give this a try and give us an update. 🙂

Also be sure you're doing a UEFI install.

Thanks, i wont be home for another 8 hours so will update then, anything else i should try? Was also thinking maybe my mouse is causing something, so i will try another one just in case. Want to try as much as i can before i have to take the board and cpu out

Nate152
Moderator
I may have told you wrong.

Let CSM disabled and set secure boot to "Other Os" and check sata mode is set to auto.

Then install windows in UEFI mode, this should be all you need to do.

Okay i got home and check though all the settings,

CMS was already disabled from my trouble shooting yesterday, i checked the sata settings, there were two options. SATA or U.2. SATA is selected.
The only change that i made was to set the secure boot to other OS

I attempted the install again and windows makes the following drives. (Does this mean its installing in UEFI mode ?)
450MB Recovery partition
100MB EFI FAT32 System partition
16MB MSR
C Drive

This time the PC had the same error, however instead of happening at 22 % it occurred as soon as the getting devices ready screen was shown. I have attempted 3 installs all with the same results, the error I'm getting is clock_watchdog_timeout

Update -

I came home and disabled the Wireless Adapter from the BIOS, then proceeded to install windows, this time it worked with no issues. I then installed it 3 more times to make sure it wasn’t some coincidence. I then enabled the wireless adapter once more and did another install it failed again.
I turned it back off reinstalled windows installed all drivers then turned the adapter back on, it booted to windows okay. Then when I installed the wireless drivers the PC would blue screen again, this happened constantly until I disabled the device once again.
Is this motherboard damaged?


Also on a side not I took my cooler off my CPU and noticed that the motherboard socket had bent pins, maybe about 4-5 in the top right hand corner. I used the ASUS CPU install tool that mentions this stops bent pins from occurring. Further to this I am also building a PC for a friend and I also used the ASUS CPU install tool and he also now has 1 bent pin from the process. This is really frustrating I spent 8 months saving for this PC build and I have installed probably 40 + CPU’s in my life time and never had any issues, then I use this CPU install tool twice and two sockets are damaged ???

Nate152
Moderator
Ahhh yeah bent socket pins will most definitely give you problems.

You can straighten them with a magnifying glass and a wooden toothpick in good light.

So why am i getting bent pins with a tool that's meant to prevent bent pins from happening in the first place. I'm not going to bother trying to fix it as i don't want to risk running a board with bent pins and ruin all my other components. I seated the CPU on the board 3 more times with out the tool to test if any other pins would bend and it was fine. Ive now damaged two boards using a stupid tool and wasted 750 dollars.