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asus maximus VIII ranger cant install windows

pwanx
Level 7
hi guys

so my problem started with the infinity loop of repair of windows 10 so i decide to do a clean install of windows 10 on my PC , but now i cant install windows because
no matter what i tried (UEFI/CSM/USB or DVD ) i get stuck on the windows logo and my pc reboot . i read comments but im really kind of lost on this one .

can someone guide me please , i tried and detached all the unnecessary parts (wifi card , extra HDD etc) and still no progress .
i updated the bios as well but no result on that i even try on different SSD thinking maybe that was the issue ....

i hope someone can guide me ....
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14 REPLIES 14

Nate152
Moderator
You can still RMA if it comes to that, I'm pretty sure you don't need the box but you'll want to check if you have the international warranty.

https://rog.asus.com/forum/showthread.php?4806-ASUS-Worldwide-RMA-Guide

Looking forward to your update.

Nate152 wrote:
You can still RMA if it comes to that, I'm pretty sure you don't need the box but you'll want to check if you have the international warranty.

https://rog.asus.com/forum/showthread.php?4806-ASUS-Worldwide-RMA-Guide

Looking forward to your update.


well i tried again but the only change that i noticed was that first was stuck on the code AD and then changed to 04 again . so i think no progress so far .
i tried to reach asus in LATAM but as i mention before i lose all the policies and boxes due to my travel from japan ... so i think i will have to buy a new one ... sad .. really sad 😞

Nate152
Moderator
All right, I'd still find out if you can RMA.

I'll send this thread to Bahz an administrator here on the forum and see if he can help you or what he suggests.

He may reply to your thread or send you a Private Message, you should hear from him within 12-24 hours.

Nate152 wrote:
All right, I'd still find out if you can RMA.

I'll send this thread to Bahz an administrator here on the forum and see if he can help you or what he suggests.

He may reply to your thread or send you a Private Message, you should hear from him within 12-24 hours.


thanks Nate i really appreciate mate

Bahz
Level 13
Sorry didn't see that Nate had already suggested to try one stick and another SSD.

It appears you do have an issue with the motherboard. Have you already tried contacting the local service team in Chile? If you have already contact local service team and have a CaseID or RMA#, please send me a PM with that and I can help follow up on this case.

Thanks,
Bahz