- last edited on by
ROGBot
When I try to install this driver, it does not work. It shows yellow bung/exclamation mark on the device manager.
Now I cannot use the SupremeFX Hi-Fi.
I tried to reboot safe options and select disable driver signature enforcement and this happens:
ASUS please sign the driver so the buyers of this motherboard can use their SupremeFX HiFi and install properly on Windows 10, because now everyone should be using Windows 10 for security. I will not install Windows 8 or Windows 7 and get my PC hacked because you are not doing the drivers properly.
You sold this motherboard compatible with Windows 10 so please make it work without asking users to hack it. I do not want to disable security settings, please provide a signed driver that works with Win 10 Creators Update.
I am a very unhappy buyer and I won't buy another ASUS product if you don't give me what I paid for.
UPDATE 2 AUGUST 2017:
I raised a technical query with ASUS technical support, the employee was really good in forwarding my queries to the upper levels at ASUS and this is what ASUS informed him:
Thank you for your patience throught this process. I'm very sorry to inform you that HQ has stated that WHQL drivers will not be supplied at this time. Unfortunately they would not disclose a reason for it. R&D may develop signed drivers in the future but we cannot make any guarantees of that at this time. I would suggest peridically checking the support page for updated drivers and try each of them.
If you find this makes the board not fit for purpose, we can only recommend returning it to the retailer. I truly apologize for the inconvenience.
ASUS should not delete my post because ASUS should not feel ashamed of their response. If they do not want to support the products that they sell that's fine. But let the customers beware of their views.
This is unacceptable. Windows 10 requires signed drivers after the Anniversary Update and ASUS clearly does not care. This board is less than 1 year old and one of the major features does not work, ASUS might as well remove the driver completely from the website as it only creates confusion and frustration.
The response above sealed the fate for me, ASUS products = NEVER AGAIN.
I feel it is totally unfair to the retailer who sold this to me in good faith, the retailer does not manufacture and does not provide support, it is ASUS' responsibility to provide appropriate and fully working drivers to their customers.
ASUS does not care about their customers. The response above saying that they "may" provide signed drivers is a way to cover their back, in fact they will never bother to provide anything at all, in their eyes this product is now unsupported/end of life.
Absolutely disgusting attitude from this company who lost my custom forever.
Now I cannot use the SupremeFX Hi-Fi.
I tried to reboot safe options and select disable driver signature enforcement and this happens:
ASUS please sign the driver so the buyers of this motherboard can use their SupremeFX HiFi and install properly on Windows 10, because now everyone should be using Windows 10 for security. I will not install Windows 8 or Windows 7 and get my PC hacked because you are not doing the drivers properly.
You sold this motherboard compatible with Windows 10 so please make it work without asking users to hack it. I do not want to disable security settings, please provide a signed driver that works with Win 10 Creators Update.
I am a very unhappy buyer and I won't buy another ASUS product if you don't give me what I paid for.
UPDATE 2 AUGUST 2017:
I raised a technical query with ASUS technical support, the employee was really good in forwarding my queries to the upper levels at ASUS and this is what ASUS informed him:
Thank you for your patience throught this process. I'm very sorry to inform you that HQ has stated that WHQL drivers will not be supplied at this time. Unfortunately they would not disclose a reason for it. R&D may develop signed drivers in the future but we cannot make any guarantees of that at this time. I would suggest peridically checking the support page for updated drivers and try each of them.
If you find this makes the board not fit for purpose, we can only recommend returning it to the retailer. I truly apologize for the inconvenience.
ASUS should not delete my post because ASUS should not feel ashamed of their response. If they do not want to support the products that they sell that's fine. But let the customers beware of their views.
This is unacceptable. Windows 10 requires signed drivers after the Anniversary Update and ASUS clearly does not care. This board is less than 1 year old and one of the major features does not work, ASUS might as well remove the driver completely from the website as it only creates confusion and frustration.
The response above sealed the fate for me, ASUS products = NEVER AGAIN.
I feel it is totally unfair to the retailer who sold this to me in good faith, the retailer does not manufacture and does not provide support, it is ASUS' responsibility to provide appropriate and fully working drivers to their customers.
ASUS does not care about their customers. The response above saying that they "may" provide signed drivers is a way to cover their back, in fact they will never bother to provide anything at all, in their eyes this product is now unsupported/end of life.
Absolutely disgusting attitude from this company who lost my custom forever.
