SupremeFX Hi-Fi DAC Driver Update (V1.9.114.23) does not install Win 10 (not signed)

[8a7yh87yteaw]

When I try to install this driver, it does not work. It shows yellow bung/exclamation mark on the device manager.

Now I cannot use the SupremeFX Hi-Fi.

I tried to reboot safe options and select disable driver signature enforcement and this happens:



ASUS please sign the driver so the buyers of this motherboard can use their SupremeFX HiFi and install properly on Windows 10, because now everyone should be using Windows 10 for security. I will not install Windows 8 or Windows 7 and get my PC hacked because you are not doing the drivers properly.

You sold this motherboard compatible with Windows 10 so please make it work without asking users to hack it. I do not want to disable security settings, please provide a signed driver that works with Win 10 Creators Update.

I am a very unhappy buyer and I won't buy another ASUS product if you don't give me what I paid for.

UPDATE 2 AUGUST 2017:

I raised a technical query with ASUS technical support, the employee was really good in forwarding my queries to the upper levels at ASUS and this is what ASUS informed him:

Thank you for your patience throught this process. I'm very sorry to inform you that HQ has stated that WHQL drivers will not be supplied at this time. Unfortunately they would not disclose a reason for it. R&D may develop signed drivers in the future but we cannot make any guarantees of that at this time. I would suggest peridically checking the support page for updated drivers and try each of them.

If you find this makes the board not fit for purpose, we can only recommend returning it to the retailer. I truly apologize for the inconvenience.

ASUS should not delete my post because ASUS should not feel ashamed of their response. If they do not want to support the products that they sell that's fine. But let the customers beware of their views.

This is unacceptable. Windows 10 requires signed drivers after the Anniversary Update and ASUS clearly does not care. This board is less than 1 year old and one of the major features does not work, ASUS might as well remove the driver completely from the website as it only creates confusion and frustration.

The response above sealed the fate for me, ASUS products = NEVER AGAIN.

I feel it is totally unfair to the retailer who sold this to me in good faith, the retailer does not manufacture and does not provide support, it is ASUS' responsibility to provide appropriate and fully working drivers to their customers.

ASUS does not care about their customers. The response above saying that they "may" provide signed drivers is a way to cover their back, in fact they will never bother to provide anything at all, in their eyes this product is now unsupported/end of life.

Absolutely disgusting attitude from this company who lost my custom forever.

[8a7yh87yteaw]

I raised a technical query with ASUS technical support, the employee was really good in forwarding my queries to the upper levels at ASUS and this is what ASUS informed him:

Thank you for your patience throught this process. I'm very sorry to inform you that HQ has stated that WHQL drivers will not be supplied at this time. Unfortunately they would not disclose a reason for it. R&D may develop signed drivers in the future but we cannot make any guarantees of that at this time. I would suggest peridically checking the support page for updated drivers and try each of them.

If you find this makes the board not fit for purpose, we can only recommend returning it to the retailer. I truly apologize for the inconvenience.

ASUS should not delete my post because ASUS should not feel ashamed of their response. If they do not want to support the products that they sell that's fine. But let the customers beware of their views.

This is unacceptable. Windows 10 requires signed drivers after the Anniversary Update and ASUS clearly does not care. This board is less than 1 year old and one of the major features does not work, ASUS might as well remove the driver completely from the website as it only creates confusion and frustration.

The response above sealed the fate for me, ASUS products = NEVER AGAIN.

I feel it is totally unfair to the retailer who sold this to me in good faith, the retailer does not manufacture and does not provide support, it is ASUS' responsibility to provide appropriate and fully working drivers to their customers.

ASUS does not care about their customers. The response above saying that they "may" provide signed drivers is a way to cover their back, in fact they will never bother to provide anything at all, in their eyes this product is now unsupported/end of life.

Absolutely disgusting attitude from this company who lost my custom forever.

[Aysberg]

That is a real disappointment. This is the top of the line mainboard and ASUS does not care to maintain a highly advertised feature. Hell, why not stop developing SATA drivers too, who needs harddisks anyway. Sorry for my sarcasm, but this is really a shame.

Looking at the replies here, it seems not many users are using this board or the SupremeFX DAC anyway. But running my system in a less secure state to get drivers running, I think even ASUS knows why this stuff gets signed and this not even a slightly valid option.

So, if anyone connected with ASUS is reading this, contact the programmers and get this stuff signed or it may be hard to buy high-end ASUS components in the near future. This was misleading, seems ASUS had no high-end products at least regarding the service 😞

I am just sad, shelling out a big chunk of cash for something which lights in funny colors below my desk and that seems the main selling point and the only feature that gets updates.

[AmIgone]

Aysberg wrote:
I am just sad, shelling out a big chunk of cash for something which lights in funny colors below my desk and that seems the main selling point and the only feature that gets updates.

Well don't feel bad, most of that software doesn't even work either. Just look at all the posts about AURA. As far as I'm concerned pretty much all of ASUS products are junk. ASUS has become the new emachine of computers. 🙂

[startekselva]

8a7yh87yteaw wrote:
I raised a technical query with ASUS technical support, the employee was really good in forwarding my queries to the upper levels at ASUS and this is what ASUS informed him:

Thank you for your patience throught this process. I'm very sorry to inform you that HQ has stated that WHQL drivers will not be supplied at this time. Unfortunately they would not disclose a reason for it. R&D may develop signed drivers in the future but we cannot make any guarantees of that at this time. I would suggest peridically checking the support page for updated drivers and try each of them.

If you find this makes the board not fit for purpose, we can only recommend returning it to the retailer. I truly apologize for the inconvenience.

ASUS should not delete my post because ASUS should not feel ashamed of their response. If they do not want to support the products that they sell that's fine. But let the customers beware of their views.

This is unacceptable. Windows 10 requires signed drivers after the Anniversary Update and ASUS clearly does not care. This board is less than 1 year old and one of the major features does not work, ASUS might as well remove the driver completely from the website as it only creates confusion and frustration.

The response above sealed the fate for me, ASUS products = NEVER AGAIN.

I feel it is totally unfair to the retailer who sold this to me in good faith, the retailer does not manufacture and does not provide support, it is ASUS' responsibility to provide appropriate and fully working drivers to their customers.

ASUS does not care about their customers. The response above saying that they "may" provide signed drivers is a way to cover their back, in fact they will never bother to provide anything at all, in their eyes this product is now unsupported/end of life.

Absolutely disgusting attitude from this company who lost my custom forever.

F**K why the hell i paid 600$ for this Garbage and why world leader ASUS watching & selling this mad product and can't help users what they want from it

[startekselva]

F**K then why the hell I paid 600$ for this Garbage

[startekselva]

NO one is helping what a great engineering ASUS

[AmIgone]

startekselva wrote:
NO one is helping what a great engineering ASUS

Nope, they got are $600 bucks and this board is now over 1 year old. I see no more support/updates coming for this POS. I wonder how their next flagship MB product will be??? I may watch the forums and see but I'll never by another ASUS product again. And I've been using their MB's since the early 90's.

[Chino]

The new driver that's in development will address the Driver Signature Verification error. However, it's still in the beta stage. So until the new driver is released, go into the BIOS settings and change Secure Boot option from Windows UEFI mode to Other OS as a stopgap measure.

[startekselva]

Chino wrote:
The new driver that's in development will address the Driver Signature Verification error. However, it's still in the beta stage. So until the new driver is released, go into the BIOS settings and change Secure Boot option from Windows UEFI mode to Other OS as a stopgap measure.

let me try and revert supreme master CHINO

[startekselva]

startekselva wrote:
let me try and revert supreme master CHINO

Its not working Grand master CHINO