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RVE10 Randomg USB Disconnecting / conecting

enyceedanny
Level 10
This has been happening ever since, even on a fresh windows 10 install. Windows will randomly make a USB disconnecting/reconnecting sound. I have USBLOGVIEW running and it doesn't show anything. I've disabled the option in device manager for all USB devices to save power by turning it off, but to no avail.

Anything else I can do to find out exactly why this is happening?
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I am experiencing similar issues and it affects my Supreme FX Dac.

Running Windows version 1607 Build 14393.447 on this hardware: http://ca.pcpartpicker.com/list/DQF7WX with the latest ROG drivers.

Many times I would hear a click sound coming from my computer similar to when a receiver in your living room turns on and the audio would go out and the usb devices would disconnect and reconnect (including the Dac). The keyboard and mouse would also cut out. I have exactly 6 USB devices (including the DAC via the motherboard connecter) connected to the board.

I would then go into the Playback Devices > Disable Supreme FX HiFI > Enable Supreme FX HiFi and then the audio will be back. This has happened several times especially when I am watching Youtube videos or videos in VLC.

My guess from reading this that the issue is not with the DAC but perhaps the Asmedia USB controller.

Had this problem when i purchased the ED10 a few weeks ago it would disconnect my G19 keyboard (disconnect sound) only when gaming was fine in desktop at to unplug then re-plug to fix it but would happen again at random times, tried other USB and same problem aswell as G600 mouse was cutting out again only on motorsport manager only.

Anyway i done the following an so far no problems.

Keyboard - Keybot USB port
Mouse - Flashback USB port
Xbox 360 wired controller - moved to USB port on keyboard

Bios
USB set to full initialization
Intel xHCI Mode - Enabled
EHCI Legacy Support - Enabled
xHCI Hand off - Disabled
EHCI hand off - Enabled

Dean0 wrote:
Had this problem when i purchased the ED10 a few weeks ago it would disconnect my G19 keyboard (disconnect sound) only when gaming was fine in desktop at to unplug then re-plug to fix it but would happen again at random times, tried other USB and same problem aswell as G600 mouse was cutting out again only on motorsport manager only.

Anyway i done the following an so far no problems.

Keyboard - Keybot USB port
Mouse - Flashback USB port
Xbox 360 wired controller - moved to USB port on keyboard

Bios
USB set to full initialization
Intel xHCI Mode - Enabled
EHCI Legacy Support - Enabled
xHCI Hand off - Disabled
EHCI hand off - Enabled
How long have you been running on this config without issues?

About 3wks or so now tyrant.

Dean0 wrote:
About 3wks or so now tyrant.
Thank you I will try and see if it alleviates my issues.

After some months without this problem on my RV10, now with a new case with 2 x 2 USB3 front ports (before 1x2) and a new processor (6850K) I am getting USB disconnects all the time... Setting the above BIOS did not help....
Btw, I am running this weeks latest UEFI BIOS.

S.O.S.!

Korth
Level 14
Windows often plays the (USB) "Device Connect" and "Device Disconnect" sounds multiple times during startup for no apparent reason. And not just Win10, but also Win7 and Win8.x systems which have been patched with the latest cumulative update rollups - though I don't know exactly which specific Windows Update(s) are responsible and I haven't yet been able to discern the cause from startup logs.

I notice that the icon for Logitech Gaming Software (LGS) often appears and disappears several times during startup - it sometimes won't "finish" loading itself for a few long minutes after everything else has started up. Whatever LGS is doing or trying to do is definitely increasing the number of WinOS USB connect/disconnect sounds, all the while flickering the LEDs and transferring profile data to the (USB) keyboard/mouse much more than seems necessary.
A couple of my friends report that Corsair Utility Engine (CUE) software behaves the same way on their Win10 systems.

I also notice that USB enumeration is sometimes suspended or interrupted by misconfigured antivirus/security software. Such software usually insists on loading itself first and foremost during startup, then quick scanning memory and all active processes, and it doesn't care if it disrupts other processes (like USB drivers) which are still attempting to load. I've noticed that Avast and Norton can be pretty bad in this respect, while Kaspersky and F-Secure are pretty good. Disabling rootkit scans might correct this behaviour, although you'd be trading security for convenience.

The ASUS/Realtek HD Audio Manager software might also be involved. As in, I've never experienced this issue on computers which haven't installed this software. My Corsair CUE-using friends also report that these issues vanished after they installed PCIe audio cards, for whatever that's worth.

Disabling Legacy USB support in BIOS seems to help, at least a little. Rear-panel USB ports (especially the "dedicated" Keyboard and Mouse USB ports) seem to work more reliably than front-panel USB ports, and USB hubs/splitters can wreak all sorts of subtle havoc on USB power/signal bandwidth allocations - just plugging USB devices into different USB ports sometimes fully corrects this (and other) mysterious USB-related issues.

The sad truth is that - even in this day and age - there are many badly-coded, badly-behaved, messy, and downright awful USB drivers for USB devices new and old. They just don't fully comply with official USB standards, they can fail to work properly and (far more likely) they can introduce all sorts of conflicts with other USB devices. Manufacturers of these USB devices might have awesome hardware but they just don't know their software; sometimes you're stuck with whatever they give you, sometimes you're lucky enough to find better/working drivers made by other disgruntled customers, sometimes you're just forced to buy something else that'll work properly.

It can be a bit of an annoyance to hear these USB sounds play half a dozen times during startup, especially if they override/halt a pretty "Windows Logon" startup sound, but it's otherwise not really much of an issue. There are ways to manually configure exactly which drivers Windows loads in exactly which order, but they're too involved for most people and they tend to revert whenever new Windows Updates automatically reconfigure the operating system.
"All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

[/Korth]

Anyone try the new 1502 bios to see if it resolves any of these USB issues? I'm having issues still with the USB on RVE10.

erixx11
Level 11
Well! Wonder! I added an extra USB extender cable to my printers (the one I replaced with a supertooper powered USB cable (5m) and I have not had a single problem with USB disconnecting....

So my computer is disconnecting and reconnecting the USB ports all the time. I use all of them at the same time I got a lot going on! Has anyone fixed this issue. I'm the 1701 bios everything is updated power management was adjust nothing. The only thing I didn't try was disabling 3.1 or 3.0 USB in bios I don't care for that anyway.

CPU - i7 6800k
Cooler - Corsair H100i v2 (Water)
Mother Board - Asus ROG X99 Strix
Ram - Corsair Vengeance (2x8GB 3000mghz)
Storage - Samsung SSD Evo 850 (500gb)
GPU - EVGA GeForce 1080ti
Power - 850w Silver M2 Silent Pro
Monitor - Asus VG248QE 24” 144hz
Mouse - Razor Death Adder Elite
Webcam - Logitec C920
Mic - Blue Yeti