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RVE10 Randomg USB Disconnecting / conecting

enyceedanny
Level 10

‎10-20-2016 10:44 PM - last edited on ‎03-05-2024 09:49 PM by Community Admin

This has been happening ever since, even on a fresh windows 10 install. Windows will randomly make a USB disconnecting/reconnecting sound. I have USBLOGVIEW running and it doesn't show anything. I've disabled the option in device manager for all USB devices to save power by turning it off, but to no avail.

Anything else I can do to find out exactly why this is happening?
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richmelchr
Level 7

‎10-20-2016 10:55 PM

are you sure it's USB disconnecting/reconnecting sound? win10 seems to use that same .wav file for lots of different alerts. perhaps try and disable the alert specific to USB dis/rec and see if you keep getting the sound, then you could narrow it down to what is causing the alert.

Additionally, I get that crazy disconnect-reconnect-dis-rec-... loop sometimes with USB sticks that have been formatted weird, eFAT or whatever.
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enyceedanny
Level 10
In response to richmelchr

‎10-21-2016 12:07 AM

richmelchr wrote:
are you sure it's USB disconnecting/reconnecting sound? win10 seems to use that same .wav file for lots of different alerts. perhaps try and disable the alert specific to USB dis/rec and see if you keep getting the sound, then you could narrow it down to what is causing the alert.

Additionally, I get that crazy disconnect-reconnect-dis-rec-... loop sometimes with USB sticks that have been formatted weird, eFAT or whatever.


I doublechecked and the usb connect/disconnect sounds aren't being used by anything else.
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Chino
Level 15

‎10-21-2016 08:19 AM

Make sure you're using the latest BIOS for the motherboard. You can also try testing your system with another keyboard and mouse.
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Honami
Level 7

‎10-22-2016 05:22 AM

I have the same issue with the back ASmedia controller.
Sometimes my mouse and keyboard will randomly disconnect even on fresh Windows 10 Install.
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Chino
Level 15
In response to Honami

‎10-22-2016 05:47 AM

Honami wrote:
I have the same issue with the back ASmedia controller.
Sometimes my mouse and keyboard will randomly disconnect even on fresh Windows 10 Install.


Are you using the latest ASMedia drivers?
Overclocking The Core i7-7700K With DIP5 |Overclocking the Strix GTX 1080 | OC Panel & OC Panel II Guide | Overclocking i7-6700K to 4.6GHz | R5E 128GB DDR4 Setup | Liquid Cooling GTX 980 Ti Poseidon | R5E M.2 FAQ
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Honami
Level 7
In response to Chino

‎10-24-2016 06:08 AM

Chino wrote:
Are you using the latest ASMedia drivers?


Yes. Downloaded the latest drivers from the support section for the mobo.
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badjz
Level 7

‎10-25-2016 06:13 AM

Also now experiencing this issue, was working fine for more than 4 weeks and nothing but problems.

All my USB 3.0 ports don't work, they will come in sporadically & then just disconnect.
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enyceedanny
Level 10
In response to badjz

‎10-25-2016 06:41 AM

Using EventGhost, I found that it's just my keyboard that disconnects then reconnects sporadically. I recently replaced the keyboard, but it's still the same.. Odd...
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Cpch64
Level 7
In response to enyceedanny

‎10-28-2016 06:08 AM

I have the same issue on all of my USB devices (keyboard,mouse,speakers) will randomly disconnect mainly when I am playing a game. I wait a minute or so and i get a message that blue tooth devices are reconnecting and everything turns back on but i have to reset any program that is using sound. I'm using the latest bios.

Thanks,
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