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RVE10 Instability? Random Shut Downs?

xthane
Level 7
I've been having an issue where my PC will completely shut down. What happens is I could be in a game and it will just completely shut off. Requires me to cycle the PSU switch/clear cmos over and over or just leave it unplugged for a while and I can eventually power it back on. If I try powering it back on right after a random shut down, it will power on for 1 second and power right off.


Temps are all relatively low when it happens. Under load, CPU 40-50C's and GPU 50-60C's. It first started happening during gaming and now it is more randomly when system isn't even under heavy load (watching a YouTube video it happened. Also happened about 1 minute after hitting the stop button on RealBench)
System can work fine for one day or a week and this issue will start happening again out of no where.


Reseated all PSU cables, reseated CPU, and reseated RAM.
Removed all usb devices except mouse and keyboard.
Removed sound card, case fans, and internal USB hubs.
Self test on Corsair AX860i power supply passes.

Shut down can most of the time be replicated when running memtest via usb flash drive around the 13-15min mark. Ouccurs with a single RAM dimm in one slot and also with 4 occupied. Happened over 6+ times doing this.

If a shut down doesn't happen during a memtest, then the next time the random shut down does happen, if I run memtest right after it will always shut down around the 13 minute mark until it randomly stops on shutting down on its own.

Specs are:
i7 6900k
Rampage V Edition 10
32GB Corsair Dominator Platinum (Model: CMD16GX4M2B3000C15) - 1.35v 3000MHz 15-17-17-35
Corsair h100i
GTX 1080 STRIX
Corsair AX860i

I'm currently running default OC values to see if it happens even at stock. It was happening with at the same time as a light OC of 4.2GHz @ 1.275 adaptive voltage.

If anyone can throw out any ideas, I'd appreciated it. I'm leaning more towards the motherboard itself or the CPU being bad.
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27 REPLIES 27

Nodens
Level 16
If disabling OCP protection resolves the issue it means you are actually experiencing overcurrent and the PSU turns off. There are two possibilities here, either something is shorted on your board or the PSU is faulty. TRIPLE check the board for anything shorting..any piece of metal touching something it shouldn't etc. If you see nothing like that, RMA the PSU.

Running your system with the OCP off when it's obviously kicking in, is a recipe for disaster..best case scenario you will fry your hardware, worst case scenario you'll catch a fire..

EDIT: One extra thing to test is USB, Front panel Audio, etc case headers. This can happen if they're faulty and shorting.. so remove them all and test.
RAMPAGE Windows 8/7 UEFI Installation Guide - Patched OROM for TRIM in RAID - Patched UEFI GOP Updater Tool - ASUS OEM License Restorer
There are 10 types of people in the world. Those who understand binary and those who don't!

RealBench Developer.

Nodens wrote:
If disabling OCP protection resolves the issue it means you are actually experiencing overcurrent and the PSU turns off. There are two possibilities here, either something is shorted on your board or the PSU is faulty. TRIPLE check the board for anything shorting..any piece of metal touching something it shouldn't etc. If you see nothing like that, RMA the PSU.

Running your system with the OCP off when it's obviously kicking in, is a recipe for disaster..best case scenario you will fry your hardware, worst case scenario you'll catch a fire..

EDIT: One extra thing to test is USB, Front panel Audio, etc case headers. This can happen if they're faulty and shorting.. so remove them all and test.


PC has been running fine since my last posts. I just re-enabled all of the OCP again and I'll leave it to see if it starts shutting down again. Fan on PSU is still going to remain at a fixed 40%.

I checked the motherboard numerous times during the process of elimination and everything looks fine. I have no front panel USB or audio connectors connected anymore being that I do not use them. I'll keep this updated. Thanks.

raceitchris
Level 7
OP , have you tried increasing your System Agent (SA) Voltage?

I got a 4x4 64GB Patriot Viper Elite 3000 XMP kit at FRY'S last week and was getting random computer reboots in games at the 3000 XMP setting.

The system agent (SA) was running on Auto, which was roughly .945v. I manually set the SA to 1.05v and it fixed all the random reboots.

raceitchris@yahoo.com wrote:
OP , have you tried increasing your System Agent (SA) Voltage?

I got a 4x4 64GB Patriot Viper Elite 3000 XMP kit at FRY'S last week and was getting random computer reboots in games at the 3000 XMP setting.

The system agent (SA) was running on Auto, which was roughly .945v. I manually set the SA to 1.05v and it fixed all the random reboots.

Was it reboots or shut downs? Because I was getting complete shut downs as if someone had pulled the plug.

xthane wrote:
Was it reboots or shut downs? Because I was getting complete shut downs as if someone had pulled the plug.


It would shutdown and reboot. Seasonic 1000 PSU makes a distinct clicking noise from on/off. One could clearly hear the click, but it would reboot after it shutdown. I was able to get 3000XMP stable with 1.0375v System Agent in bios with a 1.05v System Agent load reading in windows.

raceitchris@yahoo.com wrote:
It would shutdown and reboot. Seasonic 1000 PSU makes a distinct clicking noise from on/off. One could clearly hear the click, but it would reboot after it shutdown. I was able to get 3000XMP stable with 1.0375v System Agent in bios with a 1.05v System Agent load reading in windows.


I also would hear a click noise when it shut down, but I think it's the relay on my Xonar DX because that's what I hear when I manually shut down or when I'm booting up. So far it's been working. I've played BF1 3 separate times since my last post and have had no issues. Also monitoring the amperage on my PSU via Corsair Link.

xthane
Level 7
Just a quick update

System has been running fine with OCP back on. No shut downs or crashes whatsoever.

xthane
Level 7
Another update: I had an issue where I was getting the shut downs again, a powering on and off cycle and a red light on my AX860i about 3 weeks ago. When I finally got it to come back on by leave it unplugged for a while, I set the fan profile for my AX860i to a custom one and it seemed to be working fine. I just got my replacement RMA AX860i today, so I will be using it to see if the previous AX860i was the culprit of these shut down issues.