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Rma time?

LiveOrDie
Level 11
What ever i try i can't get my memory to run at its XMP speed, it chucks boot error codes or it bluescreen with memory management, if any one has any ideas feel free to post some details below.

Will enter windows with memory speeds lower than 3000Mhz
increasing SA voltage to 0.9v didn't help
Issues isn't the ram as i brought a new kit to test it and same issues.

would it be likely the board i don't think it would be the CPU but ether way one needs to be RMA any ideas//.
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7 REPLIES 7

Bahz
Level 13
It could very much be the CPU, even some kits which are on the QVL maybe require some tweaking to get it stable and even more so if you decide to overclock your system. Is your voltage set to rated voltage? Are the timings on default or did you try manually inserting default rated timings? DDR4 IMO isn't very mainstream yet where high speed kits are still very unstable and require manual tweaking and bundled with a CPU with bad IMC could make things a living hell. I think most people are too quick to blame the issue on the motherboard right away but in some cases that I've seen so far, it's actually the kit or the CPU.

You can try lowering the speeds and loosening the timings by quite a bit and check if you still get the BSOD and try running memtest as well. Try also bumping up the voltage on the memory by a little above the rated voltage and also loosening the timings a bit and see if it fixes the problem or takes longer before you get the BSOD. If it does fix the problem or take much longer to get the BSOD then it tells you that it's something else causing it.

Bahz wrote:
It could very much be the CPU, even some kits which are on the QVL maybe require some tweaking to get it stable and even more so if you decide to overclock your system. Is your voltage set to rated voltage? Are the timings on default or did you try manually inserting default rated timings? DDR4 IMO isn't very mainstream yet where high speed kits are still very unstable and require manual tweaking and bundled with a CPU with bad IMC could make things a living hell. I think most people are too quick to blame the issue on the motherboard right away but in some cases that I've seen so far, it's actually the kit or the CPU.


Well here a bit of history my last DDR4 kit i could run the XMP profile fine also run the memory on its XMP speed with 100 strap back on bios 3202, any version newer i couldn't get it to post with nether of these settings i had to downclock my memory to 2800Mhz, but even on bios 3202 it wont run my new ram @ 3400mhz i have to still downclock it to boot, so i just left it on 2800mhz on my old memory as it didn't bother me, then about a month ago i started getting issues with bd codes and issues were my board would boot loop a few times to post, so i put my memory on its default speed of 2133mhz and run a few memory tests and i got black screens and random reboots and these seems to be random i tested all my memory stick by stick over a 12hour test and they all passed, so i then backdated my bios to 3202 and got my memory stable again @ 3000mhz it passed a 12 hour test with all sticks, then i brought a new kit to test and i also wanted to move to a 32gb kit, and it seems this ram has more issues than my last kit probably its higher speed, now i can't see it being my CPU as it could handle it fine before or maybe it degraded over time? ether that or the board has some type of issue.

PS thanks for the reply and sorry for the book you have to read lol.

Zka17
Level 16
If the individual RAM slots are working and the CPU pins aren't bent, then I don't think that your board is bad... however, sometimes a BIOS update may help (just do your homework about the never BIOS versions! - read about them)
If you didn't run high voltages on the CPU, you most likely didn't degraded it...
I have learned that the 3000MHz memories aren't the sweet spot of the X99 platform... 3200MHz works better...
If you had several shutdowns and bluescreens since playing with the memories, then most likely your OS is messed up... you may need a clean install once you find a stable setting...
I like to use memtest86+ before booting into the OS (from a flash drive) - it is not very efficient in picking up memory errors on this platform, but if it has errors, then certainly don't go to the OS... after in OS, use HCI Memtest...

Zka17 wrote:
If the individual RAM slots are working and the CPU pins aren't bent, then I don't think that your board is bad... however, sometimes a BIOS update may help (just do your homework about the never BIOS versions! - read about them)
If you didn't run high voltages on the CPU, you most likely didn't degraded it...
I have learned that the 3000MHz memories aren't the sweet spot of the X99 platform... 3200MHz works better...
If you had several shutdowns and bluescreens since playing with the memories, then most likely your OS is messed up... you may need a clean install once you find a stable setting...
I like to use memtest86+ before booting into the OS (from a flash drive) - it is not very efficient in picking up memory errors on this platform, but if it has errors, then certainly don't go to the OS... after in OS, use HCI Memtest...


My OS has been though more than a few bluescreens over the last year and isn't corrupt it takes a lot more than a bluescreen to corrupt a OS, now if you install your OS with bad memory then of course your OS will be messed up, so far i have got back into windows with 3200mhz / 100 strap / 4.4ghz on my cpu i will run a overnight memory test to see how she goes.

LiveOrDie wrote:
My OS has been though more than a few bluescreens over the last year and isn't corrupt it takes a lot more than a bluescreen to corrupt a OS, now if you install your OS with bad memory then of course your OS will be messed up, so far i have got back into windows with 3200mhz / 100 strap / 4.4ghz on my cpu i will run a overnight memory test to see how she goes.


GL, hope everything works out.

Praz
Level 13
Hello

Have a look at the table in the first post of the thread linked below. Few have managed above 3200MHz on this platform once actual stability needs to be shown. That thread should help with aligning expectations with the realities of this platform.

http://www.overclock.net/t/1569364/official-ddr4-z170-z270-and-x99-24-7-memory-stability-thread

Bahz wrote:
GL, hope everything works out.


Thanks Bahz

Praz wrote:
Hello

Have a look at the table in the first post of the thread linked below. Few have managed above 3200MHz on this platform once actual stability needs to be shown. That thread should help with aligning expectations with the realities of this platform.

http://www.overclock.net/t/1569364/official-ddr4-z170-z270-and-x99-24-7-memory-stability-thread


Thanks for that Prez, i got it to boot into windows @ 3400 but wasn't stable running a memory test, so i just down clocked it to 3200 for the time being which seems to be stable i don't think my IMC is cut out for the job.