RAMPAGE V EXTREME MOTHERBORD b1 error code, monitor no signal.

[saf99]

Hi there....

I have built a PC end of 2015 and I have a ASUS RAMPAGE V EXTREME motherboard fitted. Occasionally there have been cases where upon powering up the PC the screen will remain blank with a no signal message displayed and an error code b1 will be displayed by the motherboard LED.

One occasion I had this problem so I believe I either restarted or took out the CMOS button (the first a friend I believe took it out or pushed the button on the motherbord for around 5 secs or so and rebooted the motherboard); the second more recently where I was unable to find the button on the motherboard but I pushed the CMOS button at the back of the panel of the tower which I found. However prior to this I could not find a solution and I used to unplug the power cable hold down the power button for a minute or so and then plug back in the power cable and turn the computer on. This also used to work for me...........

Now I have realised that every so now and again this problem will arise BUT I am unable to find a permanent fix for this problem; I have looked on various forums and some of the solutions were a bit too technical for my understanding and some did not work for me though they worked for other people.

Hence I now seek some help into anyone that may be able to help me with this problem; and would really appreciate any help from you tech experts on here......

My PC Specs are:


System Information report written at: 06/06/17 18:20:19
System Name: SAFRAN-PC
[System Summary]

Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.14393 Build 14393
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SAFRAN-PC
System Manufacturer ASUS
System Model All Series
System Type x64-based PC
System SKU All
Processor Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz, 3001 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1701, 14-Aug-15
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.14393.206"
User Name Safran-PC\Safran
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.8 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 27.3 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

[Hardware Resources]



[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x0000000F Direct memory access controller
I/O Port 0x00000000-0x0000000F PCI Express Root Complex

I/O Port 0x000003C0-0x000003DF PCI-to-PCI Bridge
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce GTX 980 Ti

Memory Address 0xFB600000-0xFB6FFFFF PCI-to-PCI Bridge
Memory Address 0xFB600000-0xFB6FFFFF ASMedia USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)

I/O Port 0x0000E000-0x0000EFFF PCI-to-PCI Bridge
I/O Port 0x0000E000-0x0000EFFF NVIDIA GeForce GTX 980 Ti

Memory Address 0xFB700000-0xFB7001FF Asmedia 106x SATA Controller
Memory Address 0xFB700000-0xFB7001FF PCI-to-PCI Bridge

I/O Port 0x00000580-0x0000059F Intel Device
I/O Port 0x00000580-0x0000059F Motherboard resources

Memory Address 0xA0000-0xBFFFF PCI-to-PCI Bridge
Memory Address 0xA0000-0xBFFFF PCI Express Root Complex
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce GTX 980 Ti

Memory Address 0xC0000000-0xD1FFFFFF PCI-to-PCI Bridge
Memory Address 0xC0000000-0xD1FFFFFF PCI Express Root Complex
Memory Address 0xC0000000-0xD1FFFFFF NVIDIA GeForce GTX 980 Ti

Memory Address 0xFB200000-0xFB4FFFFF PCI-to-PCI Bridge
Memory Address 0xFB200000-0xFB4FFFFF Broadcom 802.11ac Network Adapter

I/O Port 0x000003B0-0x000003BB PCI-to-PCI Bridge
I/O Port 0x000003B0-0x000003BB PCI Express Root Complex
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce GTX 980 Ti

Memory Address 0xFA000000-0xFB0FFFFF PCI-to-PCI Bridge
Memory Address 0xFA000000-0xFB0FFFFF NVIDIA GeForce GTX 980 Ti


[DMA]

Resource Device Status
Channel 4 Direct memory access controller OK

[Forced Hardware]

Device PNP Device ID

[I/O]

Resource Device Status
0x00000290-0x0000029F Motherboard resources OK
0x0000E000-0x0000EFFF PCI-to-PCI Bridge OK
0x0000E000-0x0000EFFF NVIDIA GeForce GTX 980 Ti OK
0x000003B0-0x000003BB PCI-to-PCI Bridge OK
0x000003B0-0x000003BB PCI Express Root Complex OK
0x000003B0-0x000003BB NVIDIA GeForce GTX 980 Ti OK
0x000003C0-0x000003DF PCI-to-PCI Bridge OK
0x000003C0-0x000003DF NVIDIA GeForce GTX 980 Ti OK
0x00000070-0x00000071 System CMOS/real time clock OK
0x00000074-0x00000077 System CMOS/real time clock OK
0x00000020-0x0000003D Programmable interrupt controller OK
0x000000A0-0x000000BD Programmable interrupt controller OK
0x000004D0-0x000004D1 Programmable interrupt controller OK
0x0000D000-0x0000DFFF PCI-to-PCI Bridge OK
0x00000000-0x0000000F Direct memory access controller OK
0x00000000-0x0000000F PCI Express Root Complex OK
0x00000081-0x00000083 Direct memory access controller OK
0x00000087-0x00000087 Direct memory access controller OK
0x00000089-0x0000008B Direct memory access controller OK
0x0000008F-0x0000008F Direct memory access controller OK
0x000000C0-0x000000DF Direct memory access controller OK
0x00000580-0x0000059F Intel Device OK
0x00000580-0x0000059F Motherboard resources OK
0x000003E0-0x00000CF7 PCI Express Root Complex OK
0x00001000-0x0000FFFF PCI Express Root Complex OK
0x0000F070-0x0000F077 Intel(R) 9 Series Chipset Family SATA AHCI Controller OK
0x0000F060-0x0000F063 Intel(R) 9 Series Chipset Family SATA AHCI Controller OK
0x0000F050-0x0000F057 Intel(R) 9 Series Chipset Family SATA AHCI Controller OK
0x0000F040-0x0000F043 Intel(R) 9 Series Chipset Family SATA AHCI Controller OK
0x0000F000-0x0000F01F Intel(R) 9 Series Chipset Family SATA AHCI Controller OK
0x000000F0-0x000000F0 Numeric data processor OK
0x00000500-0x0000057F Motherboard resources OK
0x00000400-0x0000047F Motherboard resources OK
0x00000092-0x00000092 Motherboard resources OK
0x00000010-0x0000001F Motherboard resources OK
0x00000072-0x00000073 Motherboard resources OK
0x00000080-0x00000080 Motherboard resources OK
0x00000084-0x00000086 Motherboard resources OK
0x00000088-0x00000088 Motherboard resources OK
0x0000008C-0x0000008E Motherboard resources OK
0x00000090-0x0000009F Motherboard resources OK
0x00000600-0x0000061F Motherboard resources OK
0x00000880-0x00000883 Motherboard resources OK
0x00000800-0x0000081F Motherboard resources OK
0x00000061-0x00000061 System speaker OK
0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller OK
0x00000066-0x00000066 Microsoft ACPI-Compliant Embedded Controller OK
0x00000040-0x00000043 System timer OK
0x00000050-0x00000053 System timer OK

So if anyone of you tech specialists can read over this and let me know of the solution to this problem as it has been bugging me for quite a bit......MUCH APPRECIATED.

Thanks for your time & effort.

Saf

[saf99]

Hi guys,


So I have managed to update the bios through the EZ Flash utility after downloading the latest update which is RAMPAGE V ASUS 3701.CAP as far as I know.


So now what do I do? Is it a waiting period where I'll have to see whether the error code b1 pops up again? or whether the update has in fact fixed this problem?


Now what?....


Cheers.

[Riicckk]

Yes . Wait and see what happens.

If it reoccurs, then as explained before, it could be a Windows fault. This can effect the EUFI bios.

As explained, turn off hibernation. This has cured many ills for me..... Just saying.

[saf99]

Riicckk wrote:
Yes . Wait and see what happens.

If it reoccurs, then as explained before, it could be a Windows fault. This can effect the EUFI bios.

As explained, turn off hibernation. This has cured many ills for me..... Just saying.

Okies....no worries I'll wait & see what happens....till then it MAY be a while since you hear from me depending on if this problem continues.


Thanks for the help much appreciated!!


Saf

[Eleiyas]

saf99 wrote:
Hi guys,
So I have managed to update the bios through the EZ Flash utility after downloading the latest update which is RAMPAGE V ASUS 3701.CAP as far as I know.
So now what do I do? Is it a waiting period where I'll have to see whether the error code b1 pops up again? or whether the update has in fact fixed this problem?
Now what?....
Cheers.

Basically, if you get the error again or not will tell you if it worked 😛

[saf99]

Eleiyas@ASUS wrote:
Basically, if you get the error again or not will tell you if it worked 😛

I see....thus I'll wait and see what happens...


Thanks.

Saf

[Vicious_Mods]

This error code seems to be very unspecific. My system (ASUS R5E, i7-6950X...) produces this code since 2 days, but if I restart, the system boots without errors. The off/on button on my case seems to "hang" sometimes, and this is - in my eyes - the only reason for b1. But what there is "runtime set virtual address MAP end" - this is the explanation for b1 - may be the gods know....

[saf99]

Hi guys.....

Okay it's been nearly a month and I had no problems of my computer giving me a b1 error code and not booting up!!!!

BUT,

Today my computer was on for a few hours and then went into sleep mode. I then noticed that it kept turning on and off i.e. powering up and then powering down, I later realised that as this was happening the screen was blank (no signal) this turning on an off went on continously well over an hour. I looked at the side of the motherboard LED and noticed an error code bf.

I had no idea what to do; I then searched on google and came across a forum where someone mentioned to unplug the power cable hold the cmos button down for 5 seconds and plug the power cable back in and hey presto!!! here I am writing to you guys this message as it seemed to have done the trick.


Now can you guys advise me as to what the reason for my computer going into sleep mode and turning on and off and the screen being black with no signal and ther error code bf is all about???

What should I do now??

So initially the problem was a B1 error code and now to a (I'm hoping a ONE OFF ) bf error code.

hmmm I'm confused I don't know if this was just a one-off or if it will continue.....

I dunno what I should do....

Any help from you techs please?

cheers

ps- My MOTHERBOARD LED IS CURRENTLY SHOWING 30 CODE, NOT SURE IF IT MATTERS BUT IT IS THE FIRST TIME I AM SEEING IT SO JUST THOUGHT I'D LET YOU GUYS KNOW.

[Cruachan]

saf99 wrote:
Hi guys.....

Okay it's been nearly a month and I had no problems of my computer giving me a b1 error code and not booting up!!!!

BUT,

Today my computer was on for a few hours and then went into sleep mode. I then noticed that it kept turning on and off i.e. powering up and then powering down, I later realised that as this was happening the screen was blank (no signal) this turning on an off went on continously well over an hour. I looked at the side of the motherboard LED and noticed an error code bf.

I had no idea what to do; I then searched on google and came across a forum where someone mentioned to unplug the power cable hold the cmos button down for 5 seconds and plug the power cable back in and hey presto!!! here I am writing to you guys this message as it seemed to have done the trick.


Now can you guys advise me as to what the reason for my computer going into sleep mode and turning on and off and the screen being black with no signal and ther error code bf is all about???

What should I do now??

So initially the problem was a B1 error code and now to a (I'm hoping a ONE OFF ) bf error code.

hmmm I'm confused I don't know if this was just a one-off or if it will continue.....k *I dunno what I should do....

Any help from you techs please?

cheers

ps- My MOTHERBOARD LED IS CURRENTLY SHOWING 30 CODE, NOT SURE IF IT MATTERS BUT IT IS THE FIRST TIME I AM SEEING IT SO JUST THOUGHT I'D LET YOU GUYS KNOW.

Don't worry, that's perfectly normal. Check the Q-Codes on page 1-29 of the R5E Manual. It will redirect you to the ASL Status Codes a few pages further on. There you will see 0x30 'System is waking up from the S3 sleep state'. *I extended the period to 4 hours before Sleep Mode was triggered and Monitor reduced to 10 mins (Windows 7 Pro 64bit). Sleep mode used to work for me but now seems unreliable for some reason (BIOS 3504). No big deal as everything else works as intended.

*Mike*

Edit: To save you searching (ASUS Forums are not the easiest to navigate!), here is the link to the ASUS DIP5 Uodate
*https://rog.asus.com/forum/showthread.php?90459-Release-Candidate-for-fix-to-Vender-dll-issue-with-A...

I would be wary of contacting ASUS Support directly. I had an issue relating to the non-appearance of the NVIDIA Control Panel desktop menu item following System boot. I suspected AI Suite III was involved and Support appeared to share this conviction. However, they seemed very reluctant to attempt any basic troubleshooting procedures and the particular agent I dealt with could only recommend an operating system reinstall as a solution! In the end, following an unproductive systematic troubleshoot, I discovered I could intercept whatever was blocking the item from loading by timing a right mouse click as soon as the desktop and icons snap into view at boot. Not ideal, but it works and the menu item is available on those rare occasions when I need access to the NCP. To recommend destroying a perfectly good and otherwise stable installation is just not acceptable and a major disappointment coming from an ROG representative.

[saf99]

Cruachan wrote:
Don't worry, that's perfectly normal. Check the Q-Codes on page 1-29 of the R5E Manual. It will redirect you to the ASL Status Codes a few pages further on. There you will see 0x30 'System is waking up from the S3 sleep state'. *I extended the period to 4 hours before Sleep Mode was triggered and Monitor reduced to 10 mins (Windows 7 Pro 64bit). Sleep mode used to work for me but now seems unreliable for some reason (BIOS 3504). No big deal as everything else works as intended.

*Mike*

Edit: To save you searching (ASUS Forums are not the easiest to navigate!), here is the link to the ASUS DIP5 Uodate
*https://rog.asus.com/forum/showthread.php?90459-Release-Candidate-for-fix-to-Vender-dll-issue-with-A...

I would be wary of contacting ASUS Support directly. I had an issue relating to the non-appearance of the NVIDIA Control Panel desktop menu item following System boot. I suspected AI Suite III was involved and Support appeared to share this conviction. However, they seemed very reluctant to attempt any basic troubleshooting procedures and the particular agent I dealt with could only recommend an operating system reinstall as a solution! In the end, following an unproductive systematic troubleshoot, I discovered I could intercept whatever was blocking the item from loading by timing a right mouse click as soon as the desktop and icons snap into view at boot. Not ideal, but it works and the menu item is available on those rare occasions when I need access to the NCP. To recommend destroying a perfectly good and otherwise stable installation is just not acceptable and a major disappointment coming from an ROG representative.

Hi Cruachan,

According to the manual this bf code (codes b8-bf) are described as - Reserved for future AMI codes. Thus they are not associated with the ASL Status Codes you have stated above. So what do you suggest? you have mentioned:

''There you will see 0x30 'System is waking up from the S3 sleep state'. *I extended the period to 4 hours before Sleep Mode was triggered and Monitor reduced to 10 mins (Windows 7 Pro 64bit). Sleep mode used to work for me but now seems unreliable for some reason (BIOS 3504). No big deal as everything else works as intended.''

Should I still attempt this considering the manual states that codes B8-BF are described as: Reserved for future AMI codes and not to ASL Status Codes as you have mentioned?

Thanks for your help.

Saf

[irakandjii]

Hi folks, I found this post because I have the same b1 error upon system power up..

I use the system through the day, shut down normally at night. I return in the morning and power up with the case power button. The system hangs with Q-Code b1. I unplug the PSU wait 5 sec for lights to die on mother board. Then plug it back in and press case power button, then the system boots normally.

I too would like a solution that makes this problem go away, it seems silly to have to crawl under my desk just to start my computer when I am supposed to have a premier system in the first place, not to mention the ridicule I take from colleagues for spending so much money on it.

Details and what I have done follows:

Windows 10 Pro
BIOS is the most current 3701
Rampage V Extreme (version 1.0)
Intel 5960x
Memory: 64 GB
GPU: ASUS STRIX 1080.
Water cooled CPU.
The system is not overclocked, I tried back when I first got the board but I could never get a stable setting when using the ASUS easy OC settings in BIOS.

About a month ago other strange things happened for which I have no diagnostics, basically the system would just turn off and then restart. At that time I updated my BIOS to 3701 and I reinstalled Windows 10. This seemed to have cleared the problem for a month until now, past 4 days I have the b1 problem.

At that time I also did a complete memory verification. Pulled all memory and checked each stick. The memory checked out ok.

I have also tried starting with all USB devices unplugged and it makes no difference.

Thanks in advance for your help.