Rampage V Extreme - d6 Error

[Kalorn]

Hi,

Built up a new system based around the Rampage V Extreme, a 5930k, 16GB Corsair Vengeance LPX 2800 Mhz RAM, a ROG 780 Ti using a Hydro 80i cooler.

Got system built, booted and started to install Windows.

Windows installs, start to install drivers.

Then during a reboot I get no VGA output and d6 error message.

Try GFX card in different slot, same issues, remove all hardware, install just card and SSD and try rebooting - same error.

Removed CPU and reinserted - same issue.

RMA'd board to supplier, who advised I had some how managed to bend two pins! Sure enough when they send the board back using the magnifier we have at work (I work for a computer retailer and repair company) there were two bent pins.

I have had one of our techs carefully reset the pins to the correct alignment - still getting d6 error.

Is there anything else this could be?

Supplier of course will now refuse to warranty the board due to 'user damage'

I have removed the CPU and checked the pins after removal and they do not seem bent to me at all - my colleagues are also confused.

Any help greatly appreciated

[Hopper64]

I was told that d6, which I think is actually db, is memory. I also may have those Q codes backwards, bd vs. db, I am not totally sure here. But, have you tested your memory? Look at Praz's post here (I think it's #7) about memory voltage:

http://rog.asus.com/forum/showthread.php?51769-First-boot&country=&status=

Hope this helps. Refers to Q code bd, not db.

[Chino]

With your GPU removed, clear your CMOS. Then install your GPU again. Make sure it's pushed all the way down. Connect the corresponding PCIe power cables. Check the PCIe switch and make sure the PCIe lane that you are using is enabled. Power up your motherboard.

As a sidenote, make sure you've connected the 8 pin power cable to the motherboard correctly as well as the 4 pin power cable.

[Kalorn]

Thanks - will try that tomorrow after I get home from work - hopefully it will sort things!

[SGMRock]

Chino wrote:
With your GPU removed, clear your CMOS. Then install your GPU again. Make sure it's pushed all the way down. Connect the corresponding PCIe power cables. Check the PCIe switch and make sure the PCIe lane that you are using is enabled. Power up your motherboard.

As a sidenote, make sure you've connected the 8 pin power cable to the motherboard correctly as well as the 4 pin power cable.

Are you saying on this MB we need to connect up both EATX12V_1 and EATX12_2 or are you saying he needs to make sure he has EATX12V_1 and the 4 pin EZ Plug at the bottom of the board hooked up? MY PS has a 8 pin and 4 pin CPU plug but I thought it was a either or thing not both.

I was under the impression that EATX12_2 was only for extreme overclocking (not sure at what memory and CPU speeds they consider to be extreme though) and the EZ Plug was if you had more than one GPU.

[Chino]

Kalorn wrote:
Tried loosening screws without success. Only other cooler I have to hand is in the older system. I can take the system into work at the weekend to test. Any others suggestions for possible things to try. It's annoying me that it initially worked!

To be frank, the 2 bent pins are what worries me the most. How positive are you that you've aligned them properly with the rest? The reason I suggested to loosen the screws is that some AIO users tend to overtighten them warping the motherboard causing some of the pins to not make contact with the CPU.

I'd also recommend you test your system outside of the case. Use the cardboard box as a testbench just to discard the possibility of something inside your case shorting out the motherboard.

SGMRock wrote:
Are you saying on this MB we need to connect up both EATX12V_1 and EATX12_2 or are you saying he needs to make sure he has EATX12V_1 and the 4 pin EZ Plug at the bottom of the board hooked up? MY PS has a 8 pin and 4 pin CPU plug but I thought it was a either or thing not both.

I was under the impression that EATX12_2 was only for extreme overclocking (not sure at what memory and CPU speeds they consider to be extreme though) and the EZ Plug was if you had more than one GPU.

The 24 pin and 8 pin power cables are mandatory. The extra 4 pin power cable provides the CPU with extra juice when needed. But we always recommend users to connect the 4 pin power cable as well if their PSU have it.

[SGMRock]

My Antec HCP-1000 Platinum has both so I guess I'll be digging in the case tomorrow to put that one in also 🙂

[Kalorn]

Nope, the code is definitely d6, which according to the manual is no VGA. I also get the beep code for no VGA output.

Get absolutely no display on screen at all.

Connect my old system to same monitor, it boots fine etc...

Try the gfx card in the old system (Maximus IV Extreme, 2600k) and it works fine.

Really starting to get annoyed - could a bent pin cause other issues on the board itself?

The supplier who I purchased from tested the CPU I purchased and did confirm it to be working - so it cannot be a CPU issue.

[Chino]

Keep me updated. I'll be monitoring this thread. 😉

[Shamino]

i think this should be fixed with 0007 bios in chino's signature