Rampage V Extreme - d6 Error

[Kalorn]

Hi,

Built up a new system based around the Rampage V Extreme, a 5930k, 16GB Corsair Vengeance LPX 2800 Mhz RAM, a ROG 780 Ti using a Hydro 80i cooler.

Got system built, booted and started to install Windows.

Windows installs, start to install drivers.

Then during a reboot I get no VGA output and d6 error message.

Try GFX card in different slot, same issues, remove all hardware, install just card and SSD and try rebooting - same error.

Removed CPU and reinserted - same issue.

RMA'd board to supplier, who advised I had some how managed to bend two pins! Sure enough when they send the board back using the magnifier we have at work (I work for a computer retailer and repair company) there were two bent pins.

I have had one of our techs carefully reset the pins to the correct alignment - still getting d6 error.

Is there anything else this could be?

Supplier of course will now refuse to warranty the board due to 'user damage'

I have removed the CPU and checked the pins after removal and they do not seem bent to me at all - my colleagues are also confused.

Any help greatly appreciated

[Kalorn]

Ok. Tried as suggested. Still getting same d6 error code.

I have tested the gfx card again and it is functioning perfectly in my older system

Exact specs in New build.

R5E
16 GB Corsair Vengeance LPX 2800 MHz DDR4
Intel 5930k
Corsair Hydro 80I
Asus ROG Matrix 780 Ti
Corsair AX1200 PSU

I did also try the new Bios but again no luck

Any thing else I can try?

[Chino]

Power on your system for me again and look beside the 24 pin power connector. Please indicate if any of the QLEDs remain lit.

[Kalorn]

Red light at the VGA LED

[Chino]

Can you try loosening the screws to your H80i a little? And if possible, swap that cooler out for a new one just to test.

[Kalorn]

Tried loosening screws without success. Only other cooler I have to hand is in the older system. I can take the system into work at the weekend to test. Any others suggestions for possible things to try. It's annoying me that it initially worked!

[Hopper64]

That little PCIe switch on the top right of the board didn't somehow get moved to the off position, right? Just a thought.

[Kalorn]

Nope. Checked, double and then triple checked

[Kalorn]

Thanks for all the advice, took the PC apart at work yesterday, checked motherboard and CPU, colleague noticed that CPU seemed to have a greasy mark on it - so cleaned it and tested on bench - finally got it to boot.

PC now all rebuilt and working great!

Even managed to get it to overclock, 4.25Ghz, with the memory overclocked to 3GHz (using the XMP settings).

PC seems to be rock stable at this so not sure I can be bothered pushing it further atm!

[spicy_mama]

Please refer to what you mean by grease on the CPU. On the outside, inside? Having issues with mine as well

[Chino]

Glad you manage to sort it out. Enjoy your system, mate.