Rampage V Edition 10 + ExtremeFX Unit (no sound)

[russiandivxclub]

Hi guys quick question. I don't understand what I am missing here. Here is the situation.

I have Rampage C Edition 10 and I just hooked up FX unit. It was collecting dust in the box so I decided to test out it with my Beats headphones. I connected USB to the motherboard (I had to use USB3 to USB 2 adapter cause I am out of USB2, our board have only 2 plugs)

I connected 6pin power and installed drivers. I installed realtek and FX drivers.

Now here is the problem. I don't hear anything. If I connect my headphones to the motherboard in the back or front panel, right away I see windows telling me it see my headphones and RealTek control panel pops up. But If I connect same headphones to 3.5 mm jack in ExtremeFX unit ...nothing happen.

If I select it as default unit and play something , I see bars moving in sound control panel so I know signal is there, at list on the screen, but no sound, and no pop ups like with motherboard/front panel inputs. Any idea on what a hell is going on because I am clueless. I did tried diffirent cheap iphone headphones ... same story front panel works, negative on FX unit.

I did same thing I went to sound control and enable as default internal sound to test headphones , then switched to FX by defaulting it in sound control.

I also selected 3.5mm in SupremeFX control Panel. But again nothing is happening but I see bars moving when playing something, I see it in device manager ... odd

Please help out if you can. Also when opening SupremeFX Hi-Fi Control Panel and selecting 3.5mm or 6.3mm jack and press OK, what should happen ? Because for me, nothing happening. Yet they're talking about test impedance and select high-speed option. Where do I do all that ? Cause in Realtek control panel I don't see it. In my understanding this ASUS Sonic Studio IS RealTek control Panel but with ROG skin and stuff. Because I know RealTek normal panel and it does not look like this, ROG is not there and some other things diffirent.

Here are some images.

Device manager. No yellow marks or anything.


Sound Control Panel showing FX is selected as default unit.


RealTek Audio MAnager as I see it. I see on top it said SupremeFX, but ... I see nothing in terms of ports available on the bottom like they're showing analog ports, rear ports and digital.


SupremeFX Hi-Fi Control Panel, once I select 3.5 and click OK ...nothign happens.



Please let me know may be I am missing something.

Thank you !

P.S.

I did tried to turn a nub, may be it's too low ..... NOPE 😞

[ZerOxShadows]

Chino wrote:
Apparently the software has a few issues with the new Windows 10 Anniversary Update. So for now I'd recommend you guys no update to that Windows version yet.

Also have you (russiandivxclub and Halodies) tried turning the knob to the right a few times to turn up the volume? I remember seeing the audio level moving and not hearing anything. I just had to turn up the volume on the DAC. It does take a few turns to start hearing the sound. 🙂

This is the most asinine "solution" ever.

Don't up update Windows 10 just to keep an already faulty component functional? Don't update your OS that is still in infancy and don't update to the latest rebuild? Don't update the OS even though competent component manufacturers like Nvidia release drivers that work alongside the latest Windows 10 update. Sure, let's make all the other factors in the PC suffer because Asus can't get their **** together. A beta driver is fine, right? It's not like I paid top dollar for the most expensive motherboard on the market today.

[ratzofftoya]

ZerOxShadows wrote:
This is the most asinine "solution" ever.

Don't up update Windows 10 just to keep an already faulty component functional? Don't update your OS that is still in infancy and don't update to the latest rebuild? Don't update the OS even though competent component manufacturers like Nvidia release drivers that work alongside the latest Windows 10 update. Sure, let's make all the other factors in the PC suffer because Asus can't get their **** together. A beta driver is fine, right? It's not like I paid top dollar for the most expensive motherboard on the market today.

Exactly. Plus, as far as I can tell, there's no way to "roll back" a new install of windows--it starts with AU as default, and doesn't provide a prior state.

The fact that this "Raja@ASUS" character chooses to reply to some posts but then completely ignores this issue that so many users are having is ridiculous.

[Catalonia]

ratzofftoya wrote:
Exactly. Plus, as far as I can tell, there's no way to "roll back" a new install of windows--it starts with AU as default, and doesn't provide a prior state.

The fact that this "Raja@ASUS" character chooses to reply to some posts but then completely ignores this issue that so many users are having is ridiculous.

I still have some days left in order to return my Rampage V Edition 10 to Amazon... I wonder if the MSI's Godlike Carbon users have no BT and no sound in Windows 10 AU1...

[Catalonia]

Catalonia wrote:
I still have some days left in order to return my Rampage V Edition 10 to Amazon... I wonder if the MSI's Godlike Carbon users have no BT and no sound in Windows 10 AU1...

I can't stop laughing.

Even if the onboard Realtek sound device kind of works in W10 AU1, it have some really bad issue with current drivers. (Try it yourself, put headphones on directly connected to the MB and pause a video in youtube or any sound. There is this one second lag background noise)

Since I have to use wired headphones connected to the back of the MB. as Bluetooth doesn't work and SupremeFX doesn't work either, I tried to live with it hoping to get an updated driver with no luck. Today after what I said in this comment I'm replaying, I went to MSI's Godlike Carbon drivers webpage just to keep an eye on their driver's, and they seem to have a newer Realtelk driver... Decided to download it and, BOOM! Now sound is perfect.

Thanks MSI to take care of Asus's Rampage V Edition 10 customers! 🙂

Here the link: https://www.msi.com/Motherboard/support/X99A-GODLIKE-GAMING-CARBON.html#down-driver&Win10%2064

Now I'll try the Bluetooth driver, maybe we're lucky too!

[erixx11]

Catalonio "sound is perfect": please elaborate... 🙂

I don't think ASUS software department is the greatest (never has been other than amateurish, still better than Gigabyte, LOL, not sure about MSI, but MSI website is 1000 times faster than Asus) and production QA supervision isn't either top like lets say in Europe, but the parts are mostly fine. I think they have too many departments each running on its own.

In this case it looks like the installation routine is buggy. I got it working perfectly on one Win 10 AU Home 64-bit partition. But on my Win 10 AU Pro 64-bit partition it just doesn't work.

And then you have lacking feature integration: no working headphones detection on an "all REaltek" mobo+hifi box is totally stu pid. Can't count the times that I start a game with the wrong audio having to restart it and always having to check before launching a game which audiodevice and output is preselected... Zzzz Always in beta, living by forum posts to make things work, maybe that's why (stupid or clever?) sheep turn towards consoles and macs...

[ratzofftoya]

erixx11 wrote:
Catalonio "sound is perfect": please elaborate... 🙂

I don't think ASUS software department is the greatest (never has been other than amateurish, still better than Gigabyte, LOL, not sure about MSI, but MSI website is 1000 times faster than Asus) and production QA supervision isn't either top like lets say in Europe, but the parts are mostly fine. I think they have too many departments each running on its own.

In this case it looks like the installation routine is buggy. I got it working perfectly on one Win 10 AU Home 64-bit partition. But on my Win 10 AU Pro 64-bit partition it just doesn't work.

And then you have lacking feature integration: no working headphones detection on an "all REaltek" mobo+hifi box is totally stu pid. Can't count the times that I start a game with the wrong audio having to restart it and always having to check before launching a game which audiodevice and output is preselected... Zzzz Always in beta, living by forum posts to make things work, maybe that's why (stupid or clever?) sheep turn towards consoles and macs...

You have the DAC working?

[erixx11]

ratzofftoya wrote:
You have the DAC working?

Just like Chino, yes 😮

[ratzofftoya]

erixx11 wrote:
Just like Chino, yes 😮

But Chino says he has it working by not updating to AU, right? You said your's is working on W10AU 64-Bit Home.

[Catalonia]

ratzofftoya wrote:
But Chino says he has it working by not updating to AU, right? You said your's is working on W10AU 64-Bit Home.

As far as I'm concerned, SupremeFX isn't working in W10AU1 for anybody. ASUS recommends installing Windows XP (they have beta drivers already available) or Windows 98SE with way more solid and polished drivers for SupremeFX.

[Catalonia]

ratzofftoya wrote:
You have the DAC working?

I was trying to be ironic. At least, I don't experience this one second crazy background noise after any sounds stops. And I'm talking about the Realtek MB soundcard. With very, very low quality sound output the kind of quality you get in a 59€ 1151 Motherboard.

The SupremeFX module isn't working at all. Same issue as many users, seems to be installed and even sound bars are moving but no sound.