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RAM issues, reboot issues, getting REALLY tired...

kattz
Level 7
First, to avoid flames, I've been using ROG boards since they came out (yeah, I'm OLD), and with the small exception of a few duds, have always been really pleased. ASUS all the way.

I've been building computers since '92, and OC'ing for years.

My last working ROG system was a Maximus IV Extreme-Z, and quite possibly the best product I've ever had. Could OC that beast to unreal numbers and be rock steady. It's my daughter's system now, running a 3770K at 4.87GHz on water. Upgraded to a 4790K and a Maximus VI Extreme, board CPU socket was damaged (in the box, not by me) and had to be returned to Microcenter.

I got my store credit and dropped a huge amount of additional $ on a RVE, a 6-core unlocked CPU, and 16Gb (8Gb X 2config) of Crucial Ballistix Sport DDR4-2400 RAM.

First board would not fully boot. Board was bad OOB. Played with it for 4 days before I gave up. BIOS was 400-series, said the BIOS was trying to be recovered at first, and then overclocking failed even though it was not being overclocked, and only reported 8Gb of RAM installed out of 16Gb. After about 30 attempts of changing settings in the BIOS, it finally wouldn't work, tried to install new BIOS using Flashback, Flashback button wouldn't even light up. Clear CMOS button was not illuminated either. Yes, the PSU and everything else was hooked up correctly.

Returned it and the RAM. Microcenter said that the board was indeed bad and they had no boards available to test the DDR4 RAM, so they just exchanged it. Very nice of them. Great place to do business.

Set up the system, everything was ok until I got an overclocking failed! error (was not overclocked) on the first boot. Hit F1 to configure BIOS.

Next boot, got the "bd" or "6b" error. Really, ASUS, make those two codes easier to distinguish. Eliminate one, perhaps.

Next boot, got a "00".

Next, a "55". Getting really ticked off now, been upgrading the system for 2 weeks between the M7E and the first RVE...

Finally, on a whim, pulled the DIMM from slot C1. Booted right up. Shut down by me. Hmmm...

Pulled the DIMM from A1 and installed in C1. Booted fine. Put the DIMM that was removed in both slots to make sure it was OK and the computer booted up fine.

Went into BIOS and toggled Extreme Mode, and set the system config to XMP. Put the RAM DIMMs in A1 and C1. Checked for bent pins first.

On reboot, the board recognized the XMP profile of the RAM immediately... BUT...

Only reports 8Gb of RAM. It "sees" that there is a DIMM in C1, but the SPD info is blank.

Tried other memory configs, but regardless of slots, only sees 8Gb.

Summary: BIOS only sees exactly HALF of the installed RAM. Windows too. However, CPUID says there's 16Gb installed between slot 1 and 2. BIOS is latest - 1001, I believe. System is working great, running 3-way SLI and no glitches. But - half the installed RAM only. That's two different boards, two different sets of DIMMs, both only report half of the RAM is actually installed. BUT CPUID SAYS 16GB INSTALLED. (Not shouting, just making the point).

How do I fix this? Everything is hooked up correctly, and I've even pushed this board to 4.9GHz.

Please help me.

Thx

Kevin
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14 REPLIES 14

kattz
Level 7
I contacted ASUS tonight, and chatted with Raja... wonder if it's the same person that is on here?

I noticed that all of the QVL memory are clocks of 13 and 15... This memory I have is 16-16-16-39. Going to go and return the memory to microcenter tomorrow and get a 4-DIMM set of Corsair Vengeance LPX 32Gb 2666 memory, part # 32GX4M4A2666C16. It's timing is like 16-18-18-35, but I've seen it in use on other systems online for reviews, so it must work. God, this memory is expensive.

kattz wrote:
I contacted ASUS tonight, and chatted with Raja... wonder if it's the same person that is on here?

I noticed that all of the QVL memory are clocks of 13 and 15... This memory I have is 16-16-16-39. Going to go and return the memory to microcenter tomorrow and get a 4-DIMM set of Corsair Vengeance LPX 32Gb 2666 memory, part # 32GX4M4A2666C16. It's timing is like 16-18-18-35, but I've seen it in use on other systems online for reviews, so it must work. God, this memory is expensive.



I use that very same kit and it works perfectly. However, when you are ready to actually run it at 2666 I do not recommend using the XMP profile as it changes the BCLK to 125 which gave me some other issues. Instead I just manually set the DDR speed to 2666 and manually input the 16-18-18-35. Obviously you can then try reducing those clocks with a combination of changing the input voltage to the RAM if you want.....but I just wanted to reassure you, that it is dead easy to get to 2666 with that RAM. To go to 2800, you probably would need the BCLK of 125 using the XMP profile provided which also ups the voltage too.

Raja
Level 13
No, it was not me. I don't work in support.

kattz
Level 7
Hey, thanks for the info! Appreciated.

Kevin

kattz
Level 7
And now it's fixed. Thanks for the responses!

Kev