RAM issues, reboot issues, getting REALLY tired...

[kattz]

First, to avoid flames, I've been using ROG boards since they came out (yeah, I'm OLD), and with the small exception of a few duds, have always been really pleased. ASUS all the way.

I've been building computers since '92, and OC'ing for years.

My last working ROG system was a Maximus IV Extreme-Z, and quite possibly the best product I've ever had. Could OC that beast to unreal numbers and be rock steady. It's my daughter's system now, running a 3770K at 4.87GHz on water. Upgraded to a 4790K and a Maximus VI Extreme, board CPU socket was damaged (in the box, not by me) and had to be returned to Microcenter.

I got my store credit and dropped a huge amount of additional $ on a RVE, a 6-core unlocked CPU, and 16Gb (8Gb X 2config) of Crucial Ballistix Sport DDR4-2400 RAM.

First board would not fully boot. Board was bad OOB. Played with it for 4 days before I gave up. BIOS was 400-series, said the BIOS was trying to be recovered at first, and then overclocking failed even though it was not being overclocked, and only reported 8Gb of RAM installed out of 16Gb. After about 30 attempts of changing settings in the BIOS, it finally wouldn't work, tried to install new BIOS using Flashback, Flashback button wouldn't even light up. Clear CMOS button was not illuminated either. Yes, the PSU and everything else was hooked up correctly.

Returned it and the RAM. Microcenter said that the board was indeed bad and they had no boards available to test the DDR4 RAM, so they just exchanged it. Very nice of them. Great place to do business.

Set up the system, everything was ok until I got an overclocking failed! error (was not overclocked) on the first boot. Hit F1 to configure BIOS.

Next boot, got the "bd" or "6b" error. Really, ASUS, make those two codes easier to distinguish. Eliminate one, perhaps.

Next boot, got a "00".

Next, a "55". Getting really ticked off now, been upgrading the system for 2 weeks between the M7E and the first RVE...

Finally, on a whim, pulled the DIMM from slot C1. Booted right up. Shut down by me. Hmmm...

Pulled the DIMM from A1 and installed in C1. Booted fine. Put the DIMM that was removed in both slots to make sure it was OK and the computer booted up fine.

Went into BIOS and toggled Extreme Mode, and set the system config to XMP. Put the RAM DIMMs in A1 and C1. Checked for bent pins first.

On reboot, the board recognized the XMP profile of the RAM immediately... BUT...

Only reports 8Gb of RAM. It "sees" that there is a DIMM in C1, but the SPD info is blank.

Tried other memory configs, but regardless of slots, only sees 8Gb.

Summary: BIOS only sees exactly HALF of the installed RAM. Windows too. However, CPUID says there's 16Gb installed between slot 1 and 2. BIOS is latest - 1001, I believe. System is working great, running 3-way SLI and no glitches. But - half the installed RAM only. That's two different boards, two different sets of DIMMs, both only report half of the RAM is actually installed. BUT CPUID SAYS 16GB INSTALLED. (Not shouting, just making the point).

How do I fix this? Everything is hooked up correctly, and I've even pushed this board to 4.9GHz.

Please help me.

Thx

Kevin

[LiveOrDie]

I had the same problem with the 1st memory slot on my board but only when changing kits from Corsair to G.Skill, and seeing that i was using my system for a month before changing kits i never had any problem, after swapping sticks around and wiggling the DIM i got rid of the problem, All the help i can give you would be to wiggle the DIM around in the slot and also test the other sticks in the same slot, Also switch to the 2nd bios to make sure its not bios related as well. There as been a few members that have sent there boards back for the same reason one DIM slot seems to be dud.

[kattz]

LiveOrDie wrote:
I had the same problem with the 1st memory slot on my board but only when changing kits from Corsair to G.Skill, and seeing that i was using my system for a month before changing kits i never had any problem, after swapping sticks around and wiggling the DIM i got rid of the problem, All the help i can give you would be to wiggle the DIM around in the slot and also test the other sticks in the same slot, Also switch to the 2nd bios to make sure its not bios related as well. There as been a few members that have sent there boards back for the same reason one DIM slot seems to be dud.

I'll give this a try.

[Chino]

List your complete system specifications for me. Try to be as detailed as possible. Also, is that 16GB kit a single kit or mutliple kits combined?

[kattz]

Chino wrote:
List your complete system specifications for me. Try to be as detailed as possible. Also, is that 16GB kit a single kit or mutliple kits combined?

Single kit, 2 X 8Gb DDR4-2400.

Here's the specs, removed all security info and user info not necessary. Currently nothing is OC'd until I root-cause this. I have not sanitized all unnecessary apps and processes because I'm not running for max performance.

A single DIMM, either one of the pair, will work in any slot, so a bad slot is probably not the issue.

Note that SPECCY is reporting 16Gb of RAM...

Summary
Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i7 5930K @ 3.50GHz 34 °C
Haswell-E/EP 22nm Technology
RAM
16.0GB Single-Channel Unknown @ 1199MHz (16-16-16-39)
Motherboard
ASUSTeK COMPUTER INC. RAMPAGE V EXTREME (SOCKET 2011) 31 °C
Graphics
W2753 (1920x1080@59Hz)
Generic Non-PnP Monitor (1280x1024@60Hz)
2047MB NVIDIA GeForce GTX 760 (EVGA) 41 °C
2047MB NVIDIA GeForce GTX 760 (EVGA) 40 °C
2047MB NVIDIA GeForce GTX 760 (EVGA) 31 °C
ForceWare version: 347.25
SLI Enabled
Storage
476GB OCZ-VECTOR ATA Device (SSD)
1863GB Seagate ST2000DM001-9YN164 ATA Device (SATA) 43 °C
223GB KINGSTON SH103S3240G ATA Device (SSD) 35 °C
931GB Seagate ST31000528AS ATA Device (SATA) 31 °C
3726GB Western Digital WDC WD40EZRX-00SPEB0 SCSI Disk Device (SATA) 33 °C
2794GB Western Digital WDC WD30EFRX-68EUZN0 SCSI Disk Device (SATA) 32 °C
Optical Drives
HL-DT-ST BD-RE BH10LS30 SCSI CdRom Device
DTSOFT Virtual CdRom Device
Audio
Realtek High Definition Audio
Operating System
Windows 7 Professional 64-bit SP1
Computer type: Desktop
Installation Date: 2/1/2015 6:44:53 AM

IntelCPU
Intel Core i7 5930K
Cores 6
Threads 12
Name Intel Core i7 5930K
Code Name Haswell-E/EP
Package Socket 2011 LGA
Technology 22nm
Specification Intel Core i7-5930K CPU @ 3.50GHz
Family 6
Extended Family 6
Model F
Extended Model 3F
Stepping 2
Revision M0
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX, AVX2, FMA3
Virtualization Supported, Disabled
Hyperthreading Supported, Enabled
Fan Speed 839 RPM
Bus Speed 100.0 MHz
Stock Core Speed 3500 MHz
Stock Bus Speed 100 MHz
Average Temperature 34 °C
Caches
L1 Data Cache Size 6 x 32 KBytes
L1 Instructions Cache Size 6 x 32 KBytes
L2 Unified Cache Size 6 x 256 KBytes
L3 Unified Cache Size 15360 KBytes
Cores
Core 0
Core Speed 1199.7 MHz
Multiplier x 12.0
Bus Speed 100.0 MHz
Temperature 33 °C
Threads APIC ID: 0, 1
Core 1
Core Speed 1199.7 MHz
Multiplier x 12.0
Bus Speed 100.0 MHz
Temperature 34 °C
Threads APIC ID: 2, 3
Core 2
Core Speed 1199.7 MHz
Multiplier x 12.0
Bus Speed 100.0 MHz
Temperature 34 °C
Threads APIC ID: 4, 5
Core 3
Core Speed 1199.7 MHz
Multiplier x 12.0
Bus Speed 100.0 MHz
Temperature 32 °C
Threads APIC ID: 6, 7
Core 4
Core Speed 1199.7 MHz
Multiplier x 12.0
Bus Speed 100.0 MHz
Temperature 34 °C
Threads APIC ID: 8, 9
Core 5
Core Speed 1199.7 MHz
Multiplier x 12.0
Bus Speed 100.0 MHz
Temperature 34 °C
Threads APIC ID: 10, 11
RAM
Memory slots
Total memory slots 8
Used memory slots 2
Free memory slots 6
Memory
Type Unknown
Size 16384 MBytes
Channels # Single
DRAM Frequency 1199.8 MHz
CAS# Latency (CL) 16 clocks
RAS# to CAS# Delay (tRCD) 16 clocks
RAS# Precharge (tRP) 16 clocks
Cycle Time (tRAS) 39 clocks
Command Rate (CR) 2T
Physical Memory
Memory Usage 21 %
Total Physical 7.87 GB
Available Physical 6.21 GB
Total Virtual 16 GB
Available Virtual 13 GB
SPD
Number Of SPD Modules 2
Slot #1
Type Unknown
Size 8192 MBytes
Manufacturer Crucial Technology
Max Bandwidth DDR4-2401 (1200 MHz)
Part Number BLS8G4D240FSA.16FA
Serial Number A31A02C6
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 675.6 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 22
tRC 31
Voltage 1.200 V
JEDEC #2
Frequency 750.7 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 25
tRC 35
Voltage 1.200 V
JEDEC #3
Frequency 825.8 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 27
tRC 38
Voltage 1.200 V
JEDEC #4
Frequency 900.8 MHz
CAS# Latency 12.0
RAS# To CAS# 12
RAS# Precharge 12
tRAS 29
tRC 41
Voltage 1.200 V
JEDEC #5
Frequency 975.9 MHz
CAS# Latency 13.0
RAS# To CAS# 13
RAS# Precharge 13
tRAS 32
tRC 45
Voltage 1.200 V
JEDEC #6
Frequency 1051.0 MHz
CAS# Latency 14.0
RAS# To CAS# 14
RAS# Precharge 14
tRAS 34
tRC 48
Voltage 1.200 V
JEDEC #7
Frequency 1126.0 MHz
CAS# Latency 15.0
RAS# To CAS# 15
RAS# Precharge 15
tRAS 37
tRC 52
Voltage 1.200 V
JEDEC #8
Frequency 1200.5 MHz
CAS# Latency 16.0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 39
tRC 55
Voltage 1.200 V
JEDEC #9
Frequency 1200.5 MHz
CAS# Latency 18.0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 39
tRC 55
Voltage 1.200 V
JEDEC #10
Frequency 1200.5 MHz
CAS# Latency 20.0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 39
tRC 55
Voltage 1.200 V
XMP-2400
Frequency 1200 MHz
CAS# Latency 16.0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 39
Voltage 1.200 V
Slot #2
Type Unknown
Size 8192 MBytes
Manufacturer Crucial Technology
Max Bandwidth DDR4-2401 (1200 MHz)
Part Number BLS8G4D240FSA.16FA
Serial Number AD055200
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 675.6 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 22
tRC 31
Voltage 1.200 V
JEDEC #2
Frequency 750.7 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 25
tRC 35
Voltage 1.200 V
JEDEC #3
Frequency 825.8 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 27
tRC 38
Voltage 1.200 V
JEDEC #4
Frequency 900.8 MHz
CAS# Latency 12.0
RAS# To CAS# 12
RAS# Precharge 12
tRAS 29
tRC 41
Voltage 1.200 V
JEDEC #5
Frequency 975.9 MHz
CAS# Latency 13.0
RAS# To CAS# 13
RAS# Precharge 13
tRAS 32
tRC 45
Voltage 1.200 V
JEDEC #6
Frequency 1051.0 MHz
CAS# Latency 14.0
RAS# To CAS# 14
RAS# Precharge 14
tRAS 34
tRC 48
Voltage 1.200 V
JEDEC #7
Frequency 1126.0 MHz
CAS# Latency 15.0
RAS# To CAS# 15
RAS# Precharge 15
tRAS 37
tRC 52
Voltage 1.200 V
JEDEC #8
Frequency 1200.5 MHz
CAS# Latency 16.0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 39
tRC 55
Voltage 1.200 V
JEDEC #9
Frequency 1200.5 MHz
CAS# Latency 18.0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 39
tRC 55
Voltage 1.200 V
JEDEC #10
Frequency 1200.5 MHz
CAS# Latency 20.0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 39
tRC 55
Voltage 1.200 V
XMP-2400
Frequency 1200 MHz
CAS# Latency 16.0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 39
Voltage 1.200 V
Motherboard
Manufacturer ASUSTeK COMPUTER INC.
Model RAMPAGE V EXTREME (SOCKET 2011)
Chipset Vendor Intel
Chipset Model Haswell-E
Chipset Revision 02
Southbridge Vendor Intel
Southbridge Model X99
Southbridge Revision 05
System Temperature 31 °C
BIOS
Brand American Megatrends Inc.
Version 1001
Date 1/6/2015
Voltage
CPU CORE 0.944 V
MEMORY CONTROLLER 1.000 V
AVCC 3.312 V
3VCC 3.312 V
VIN4 1.000 V
VIN5 1.960 V
VIN6 0.568 V
VIN7 0.304 V
VIN8 0.944 V
VIN9 0.576 V
VIN10 1.000 V
VIN11 1.000 V
VIN12 0.568 V
VIN13 0.568 V
+5V 5.000 V
+3.3V 3.312 V
+12V 12.000 V
VIN3 0.840 V
VIN4 1.152 V
VCORE 1.888 V

[Raja]

I don't think that memory is a good choice for this platform even if its a single kit. The Corsair and GSkill quad channel kits fare a lot better and are more versatile for the most part. In the above case, I'd just confirm there are no slot issues by using a DIMM (try both independantly) on its own in that slot.

Regarding the POST codes - we don't choose those, they are part of the platform's internal reporting. Just learn to distinguish between a b and a 6. The 6 has a horizontal line across the top, the b does not. Once you know that, it's simple distinguishing what you are seeing.

[AdamC]

I blame Microcenter selling you a 8x2 instead of a 4x4 kit for quad channel.

[kattz]

AdamC wrote:
I blame Microcenter selling you a 8x2 instead of a 4x4 kit for quad channel.

Board manual says this will work, so it should work. I hear you, tho'...

[Chino]

What heatsink are you using? Try loosening the screws for it. Sometimes uneven pressure can cause the RAM slots to malfunction.

[kattz]

Corsair H120. Screws snug, not tight. Loosened 1 turn, no change.