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Intel Management Engine - This Platform Is Not Supported.

Kosmosagamemnon
Level 7
Greetings,

My problem is hopefully a simple one. I have not been able to install the Intel Management Engine Interface on my computer since Firmware update 1102. I have no idea why.

I have attempted to install the release version of MEI which returns the same error message as the latest one available from the Asus website. Any suggestions would be welcome.
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19 REPLIES 19

Korth
Level 14
If your computer isn't part of a remotely-administered secure network (which typically involves Intel AMT), then you don't need IME. You really don't. It's like trying to stop thieves by putting padlocks on all the doors, cupboards, containers, and items inside your home - more hassle than it's worth.

But if your computer is indeed part of such a network, your admin/IT guys will likely be able to help you install and configure it all in whatever exact way their particular network architecture/hierarchy/security/control implementation requires.
"All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

[/Korth]

The Intel MEI (Management Engine Interface), is required by the Asus 5-way Optimization utility.

Korth
Level 14
I think I was thinking of a different IME component, lol.

Have you tried installing the latest chipset drivers from the R5E support page?
"All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

[/Korth]

Korth wrote:
I think I was thinking of a different IME component, lol.

Have you tried installing the latest chipset drivers from the R5E support page?


I have, when I updated the BIOS to 1402 I took a copy of the latest MEI drivers from the support page too, which promptly failed with t he same error message. Its very strange, everything installs, except the Intel MEI components. I am thinking of calling a blank slate on this Win 8.1 installation, however, Windows 10 is close to launch and re-installation is time consuming and it can take a couple of days to get everything downloaded installed and configured, assuming that everything can and will install.

csbin
Level 7
ME Version 9.1.10.1005?

48127

csbin wrote:
ME Version 9.1.10.1005?

48127


Thank you csbin, In my RVE BIOS it says that the ME Version is N/A. The plot thickens, should I switch to the secondary BIOS, and update it to 1401?

Korth
Level 14
I would personally keep the older BIOS copy installed until the latest/greatest BIOS becomes fully functional. Something (important) isn't working already - what else might also not be working? - with your 1401 BIOS. Everything (hopefully) still works properly with your 1302 BIOS.
"All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

[/Korth]

I appreciate the responses guys. As I mentioned I've had this problem since the 1102 (I think? BIOS, either 1102 or 1103) I have performed a simple test by switching to the secondary BIOS (version 0901) it seems that the ME firmware version is listed there as 9.1.10.1005 however on the primary BIOS (version 1401) the field is listed as N/A. I really do not understand how this is possible especially when I only use official BIOS files from Asus.

DragDay7
Level 9
I thought about installing DIP5 today and I have exacly the same issue. My VII Ranger bios shows that ME is not available.


Edit: I'll try to reflash ME with Flash ToolKit and see if it works.