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How to proceed after getting windows errors?

yahknow1
Level 8
This is where I'm at:

Followed the, ASUS X99 Motherboards – Easy 4.2GHz OC Setup Guide and was able to get to the desktop and perform a fifteen minute stress-test with temps below 70. Also used the machine to trans code video all day with 100% CPU load and everything ran great..FAST!

Seemed fine until twice tonight, playing Evolve, I received a "Windows needs to shutdown...gathering info" screen. along with this code:

(KERNEL_SECURITY_CHECK_FAILURE). Got it twice right in the middle of epic games too!

I also received a "Protocol Error" a few times, that one could have been the games fault...maybe....because a few other people had been receiving it too according to Google?

This is exactly why I wanted the auto-overclock feature that the two "lesser" ASUS boards have. (and thought I was getting when I purchased the R5E) I never know when the system is messing up because of buggy software, or because the OC?

OK so with that bit of whining out of the way, I'm hoping to learn enough to get that 4.2 GHz back and somehow keep it? 4.2 GHz sounds very doable after reading what the average chips are getting and my cooling seems fine?

So, I set the ufei settings back to box-stock and all the errors went away. I played for an hour completely error free.

If I set everything back as per the guide, what can I do to avoid this situation again? The only contingencies the guide calls out are "If the temps are too high" or you don't make it to the desktop?

Thanks for any and all help! 🙂
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2 REPLIES 2

Raja
Level 13
yahknow1 wrote:
This is where I'm at:

Followed the, ASUS X99 Motherboards – Easy 4.2GHz OC Setup Guide and was able to get to the desktop and perform a fifteen minute stress-test with temps below 70. Also used the machine to trans code video all day with 100% CPU load and everything ran great..FAST!

Seemed fine until twice tonight, playing Evolve, I received a "Windows needs to shutdown...gathering info" screen. along with this code:

(KERNEL_SECURITY_CHECK_FAILURE). Got it twice right in the middle of epic games too!

I also received a "Protocol Error" a few times, that one could have been the games fault...maybe....because a few other people had been receiving it too according to Google?

This is exactly why I wanted the auto-overclock feature that the two "lesser" ASUS boards have. (and thought I was getting when I purchased the R5E) I never know when the system is messing up because of buggy software, or because the OC?

OK so with that bit of whining out of the way, I'm hoping to learn enough to get that 4.2 GHz back and somehow keep it? 4.2 GHz sounds very doable after reading what the average chips are getting and my cooling seems fine?

So, I set the ufei settings back to box-stock and all the errors went away. I played for an hour completely error free.

If I set everything back as per the guide, what can I do to avoid this situation again? The only contingencies the guide calls out are "If the temps are too high" or you don't make it to the desktop?

Thanks for any and all help! 🙂



Are you sure you read the whole guide? People have a tendency to skim read or omit certain valuable sections by habit.


"Try 1.20V first, and if the system is unstable in stress tests after the settings are applied (press F10 to save and exit from UEFI), then you may need to tune Vcore (increase slightly) or reduce the CPU frequency."

That is in the guide, but I cannot see any evidence that you followed the advice from your post. Have you considered that a 15 minute sress test is not sufficient also? Did you try a lower CPU speed or more Vcore as the guide suggests?


If more Vcore or a lower CPU frequency does not aid stability then try without using the XMP profile - leave the DRAM at default frequency.

This problem, is usually represented incorrectly by the OS, and is often due to a Driver Problem in DirectX, however a more likely problem is that through installation of the Game, the System32 File has lost a driver or two, and has been inable to access a specific .dll file, because of the lack of another, this exact problem is one of the more frequent found, especially among the X99 Boards, however fixing it is rather easy, install the Driver Update tool directly from Windows Website (or If you're using W10) Install it through Windows Update. if the Problem is Direct X, be sure to reinstall Direct X again, fully