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Chassis Intrude! Fatal Error...

broken_pixel
Level 7
I just got the RVE10 from a seller on Amazon, open box deal.

I have been testing different BIOS revisions & everytime the BIOS updates, reboots I get the chassis intrude! Fatal Error goodness.

I have to reset the BIOS via the CMOS reset button on the back of the mobo so I can enter the BIOS again.

Testing from the top of the BIOS revisions I have found the only BIOS that downclocks the CPU frequency & voltages are the 502 & 601. All the of the other BIOS will only downclock the CPU frequency. This is with changing the CR limit of the CPU frequency manually leaving all the settings auto.
R4BE BIOS 0701 3930K @ 4.7GHz +0.005 XSPC Raystorm H20 block 16GB Corsair Dominator GT @ 2133MHz 9-11-10-27-1N SuperNOVA 1600 G2 XFX 290x XFX 290x 2x CL4100 240GB Intel RAID 0 Revo3 240GB XFI Win10 Enterprise TM HOTAS Warthog Slaw device BF-109 pedals TrackIR 5X270OC @ 2560x1440 @ 100Hz


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7 REPLIES 7

FuryA
Level 8
hi broken pixel
it seems unusual and You did different ways for troubleshooting
if install different components , e.g memory ,CPU can chassis intruded error dismiss?
or try installing the board without put in chassis, Can fix?

broken_pixel
Level 7
I have no other DDR4 to test with & the RAM I have is compatible with this board, it is 32GB of 2666MHz Corsair Dominator Platinum.

Also my computer is not inside a case, it is installed on a Thermaltake Core P5 case.

http://www.thermaltakeusa.com/Chassis/Mid_Tower_/Core/C_00002732/Core_P5/design.htm

The computer seems to run fine, stressed tested at default, overclocked to 4.8GHz @ 1.334v CPU cache at 4GHz at 1.25v still testing the OC.
R4BE BIOS 0701 3930K @ 4.7GHz +0.005 XSPC Raystorm H20 block 16GB Corsair Dominator GT @ 2133MHz 9-11-10-27-1N SuperNOVA 1600 G2 XFX 290x XFX 290x 2x CL4100 240GB Intel RAID 0 Revo3 240GB XFI Win10 Enterprise TM HOTAS Warthog Slaw device BF-109 pedals TrackIR 5X270OC @ 2560x1440 @ 100Hz


JustinThyme
Level 13
Well now you know why it was an open box deal. I hate that they do that crap but send it back while you are under the amazon window.
Im guessing there is no chassis intrusion jumper on the board, havent seen on of those for a very long time, like back in the days where you had to move a jumper to clear the CMOS and the chassis intrusion jumper was on the same header where you could connect it to a microswitch/proximity sensor if the cover is off.

There are a multitude of issues that can cause this other than it simply being a faulty board such as Fury suggested to remove any possibilities of other hardware shorting out, Fans chassis ground WC loop, etc. I would say that judging from what you have posted and it ran fine until you changed BIOS its one of two things.

One, you didnt go into bios and F5 for optomized defaults prior to updating the BIOS
Two, this is the reason it ended up listed as an open box because the original purchaser had problems and sent it back.

Some things Ill buy open box, mother board isnt one of them. New Egg had a special for a long time for the high end PG279Q monitors open box and had a butt load of them. Wasn't hard to read into that one. People were buying them, not being happy with bleed levels and swapping them out. Problem is for most places the open box warranty is not the same as a new one. The price difference just never seems to be worth the gamble to me.



“Two things are infinite: the universe and human stupidity, I'm not sure about the former” ~ Albert Einstein

Praz
Level 13
Hello

If nothing is connected to the chassis intrusion pin pair there should be no intrusion notification. With default settings all BIOS versions will down clock both the CPU frequency and speed. If this is not the case there may be an issue with the board and perhaps why it was returned initially.

broken_pixel
Level 7
How can I do an advanced RMA via ASUS? I have until Jan 2017 to return to Amazon but they will only refund me money and that can take two weeks.

Since the board seems to work fine but has that issue I can use it until ASUS sends me another board after putting a hold on my credit card.
R4BE BIOS 0701 3930K @ 4.7GHz +0.005 XSPC Raystorm H20 block 16GB Corsair Dominator GT @ 2133MHz 9-11-10-27-1N SuperNOVA 1600 G2 XFX 290x XFX 290x 2x CL4100 240GB Intel RAID 0 Revo3 240GB XFI Win10 Enterprise TM HOTAS Warthog Slaw device BF-109 pedals TrackIR 5X270OC @ 2560x1440 @ 100Hz


Praz
Level 13
Hello

It would be best to handle the return with Amazon. Open box items normally are not covered by a manufacturer's warranty. both NewEgg and Amazon state this.

broken_pixel
Level 7
Ok, thanks for all the replies all.
R4BE BIOS 0701 3930K @ 4.7GHz +0.005 XSPC Raystorm H20 block 16GB Corsair Dominator GT @ 2133MHz 9-11-10-27-1N SuperNOVA 1600 G2 XFX 290x XFX 290x 2x CL4100 240GB Intel RAID 0 Revo3 240GB XFI Win10 Enterprise TM HOTAS Warthog Slaw device BF-109 pedals TrackIR 5X270OC @ 2560x1440 @ 100Hz