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Asus Rampage 10 Edition recognizing only 3 memory combs. Help me!

doze_off_
Level 7
Hello guys,

First of all I apologize for my weak English, but I hope you understand me and help me.

Recently I'm having problems with the recognition of the 4 memory combs in Rampage V Edition 10, as it is only recognizing 3 combs.

Before everything worked 100%, I have 4 Corsair Dominator Platinum 4x16Gb (64Gb) 3333MHz combs.

I realized this error now in these last days!

The computer is only recognizing 3 combs (49Gb) instead of 4 combs (64Gb).

Some tests I did:

1. BIOS update (formerly version 1701, now version 1801). Same problem!;
2. Test each separate memory comb. Everyone is 100% ok;
3. Clear CMOS, Safe boot, LN2 on / off mode;

The error is giving in slot DIMM_B1 (second of the gray color of the left side of the motherboard).

A current error photo:

https://abload.de/img/3pentesmip2h.png

Before running 100% ok, Quad channel and etc ...

https://abload.de/img/4250xmp-1.281250vbios4qjqx.png

What can it be? I realized that I am not the first one that this problem. Please help me! Is it what slot B_1 has burned?
i7-2600k @ 4.6GHz 1.368v - Tr HR-02/120 Copper - Asus M4E B3 - N460GTX TOP @ 900MHz - Mushkin 996982 8 GB (2x4) 1600 C7 @ 2133 C9 1.5v - WD 750GB AADS - Corsair 620HX - Xonar Essence STX - LG Blu-Ray CH10LS20 - LG W2353V - RC-690 II @ 8 Scythe 120 fans
Sorry for my English!
4,470 Views
18 REPLIES 18

Vlada011 wrote:
Did you try to free memory with msconfig - Boot - Advanced Option and check Maximum Memory.
Sometimes help after restart recognize all installed memory.
You should have installed 64GB and usable something less, Windows reserve one part of memory.
In my case is 16GB Instllaed, 15.9 usable In Use 2.4GB Hardware reserverd 92MB

Hi Vlada011,

It is recognizing 49152Gb by msconfig.



Actually the mobo is not recognizing a memory comb. I've done all the possible tests I believe, and the problem continues. This afternoon I uninstalled the Noctua NH-D15 and installed it again very carefully and nothing has changed. :(:(

PS. Could the problem be in the CPU controller (imc)?
i7-2600k @ 4.6GHz 1.368v - Tr HR-02/120 Copper - Asus M4E B3 - N460GTX TOP @ 900MHz - Mushkin 996982 8 GB (2x4) 1600 C7 @ 2133 C9 1.5v - WD 750GB AADS - Corsair 620HX - Xonar Essence STX - LG Blu-Ray CH10LS20 - LG W2353V - RC-690 II @ 8 Scythe 120 fans
Sorry for my English!

doze off. wrote:
Hi Vlada011,

It is recognizing 49152Gb by msconfig.



Actually the mobo is not recognizing a memory comb. I've done all the possible tests I believe, and the problem continues. This afternoon I uninstalled the Noctua NH-D15 and installed it again very carefully and nothing has changed. :(:(

PS. Could the problem be in the CPU controller (imc)?


I afraid of that.
In my case when I couldn't fix similar problem didn't helped again reinstall of OS.
But lucky for me in that moment Windows had newer version 1607, I had 1511 If I remember.
That fixed 15.9GB Installed.
Problem scared me because cause to Intel Processor Diagnostic Tool Fail on IMC Test. I was scare that IMC failed.
But after I read in log problem connection with size I was 99% sure that 15.9GB installed make problem.
Trying to change to Maximum Memory even decrease size.

But I'm not sure that our problems are exactly similar. My problem was clear wrong share by BIOS of mobo or OS and I couldn't do nothing.
But update on other version of Windows 10, newer put all memory on own place 16GB Installed 15.9 usable.Not 15.9 Installed.

Vlada011 wrote:
I afraid of that.
In my case when I couldn't fix similar problem didn't helped again reinstall of OS.
But lucky for me in that moment Windows had newer version 1607, I had 1511 If I remember.
That fixed 15.9GB Installed.
Problem scared me because cause to Intel Processor Diagnostic Tool Fail on IMC Test. I was scare that IMC failed.
But after I read in log problem connection with size I was 99% sure that 15.9GB installed make problem.
Trying to change to Maximum Memory even decrease size.

But I'm not sure that our problems are exactly similar. My problem was clear wrong share by BIOS of mobo or OS and I couldn't do nothing.
But update on other version of Windows 10, newer put all memory on own place 16GB Installed 15.9 usable.Not 15.9 Installed.

Today I formatted the computer and continue the problem.

I really do not know what it can be. I am disappointed and saddened by the situation!

This week I'm getting an X99 Deluxe II and I'm going to test to see. I'm seriously pretty sure that the RV10 slot B1 gave it a problem.

I will be taking the plate to a friend known to give a parsed, he is well known here! If he needs to do some kind of repair he does it for me.
i7-2600k @ 4.6GHz 1.368v - Tr HR-02/120 Copper - Asus M4E B3 - N460GTX TOP @ 900MHz - Mushkin 996982 8 GB (2x4) 1600 C7 @ 2133 C9 1.5v - WD 750GB AADS - Corsair 620HX - Xonar Essence STX - LG Blu-Ray CH10LS20 - LG W2353V - RC-690 II @ 8 Scythe 120 fans
Sorry for my English!

doze off. wrote:
Today I formatted the computer and continue the problem.

I really do not know what it can be. I am disappointed and saddened by the situation!

This week I'm getting an X99 Deluxe II and I'm going to test to see. I'm seriously pretty sure that the RV10 slot B1 gave it a problem.

I will be taking the plate to a friend known to give a parsed, he is well known here! If he needs to do some kind of repair he does it for me.


Remove your components and test them outside the case. Use the motherboard cardboard box as a testbench. See if the problem still persists.

Arne_Saknussemm
Level 40
You'll have to try the sticks one by one in a working slot and then test each slot one by one with a known working stick...

No bent pins in socket? etc...

Arne Saknussemm wrote:
You'll have to try the sticks one by one in a working slot and then test each slot one by one with a known working stick...

No bent pins in socket? etc...

Hi Arne,

No bent pins in the socket! I tested every motherboard slot, all running 100%. Except slot B1 (second gray) this does not boot the system and gives a "53" (Debug led) error. According to the manual: "Memory initialization error. Invalid memory type or compatible memory speedy".
i7-2600k @ 4.6GHz 1.368v - Tr HR-02/120 Copper - Asus M4E B3 - N460GTX TOP @ 900MHz - Mushkin 996982 8 GB (2x4) 1600 C7 @ 2133 C9 1.5v - WD 750GB AADS - Corsair 620HX - Xonar Essence STX - LG Blu-Ray CH10LS20 - LG W2353V - RC-690 II @ 8 Scythe 120 fans
Sorry for my English!

Chino
Level 15

Chino wrote:
Clear your CMOS. Look inside the BIOS. Does the motherboard pick up all four sticks?


From the OP, the screenshot shows the board has dropped a channel.

doze off. wrote:


1. BIOS update (formerly version 1701, now version 1801). Same problem!;
2. Test each separate memory comb. Everyone is 100% ok;
3. Clear CMOS, Safe boot, LN2 on / off mode;

The error is giving in slot DIMM_B1 (second of the gray color of the left side of the motherboard).

A current error photo:

https://abload.de/img/3pentesmip2h.png

Before running 100% ok, Quad channel and etc ...

https://abload.de/img/4250xmp-1.281250vbios4qjqx.png

What can it be? I realized that I am not the first one that this problem. Please help me! Is it what slot B_1 has burned?
13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Arne_Saknussemm
Level 40
OK...if you can test your CPU on another board that would be best...

It seems a coincidence this happened with cooler change...but it's possible...

Could be board...could be memory controller on CPU...