I was finally able to get the firmware update to work and this is what I did. I uninstalled armoury crate using ASUS's uninstaller from their website and re-downloaded the newest version (I did not use the Windows uninstaller). I had the wired cable ...

I have tried that as well but unfortunately I have had no luck with anything. I have also tried switching between wired and wireless a ton of times and changing which ports the cables are plugged into with no luck. I am at a complete loss of how to g...

I noticed that if I don't have the the USB C cable plugged in and the switch set to wired mode then the Armory Crate does not recognize the keyboard under devices. As soon as I plug in the USB C and set the switch to the middle (wired mode) it will t...

Have you had any luck figuring it out? I am also having the same exact problem. I have tried searching and nothing is coming up.I have also noticed that the ROG Omni Receiver does not show up under "Device". I have read that could be due to not being...