Hi there. When  you have a crash, do you have a blue screen witrh an error code? Do you confirm also that you have update all your drivers, Windows included ? What we we can do is configure the device to generate a dump at the next crash to see if we...

The update period has already expired, no more firmware updates for this model I'm afraid.

"Asus didn't comment about this subject until now . So we don't know who's the one to blame Microsoft or asus But i suspect is Asus " Hey, I can answer this to you. BIOS udpates are only the will of the OEM, when you can make BIOS or drivers update t...

Hi, this error code is indicating to hardware change or major software change, (usually BIOS), the key that was used prior to the change cannot be used as the system is not albe to find and link the key back. Open a cmd as administrator and share  th...