My husband is having an odd problem with his G75. The subwoofer volume stays constant whenever the volume is lowered, unless the Volume is lowered completely. It stays completely turned up even at level 1. I've checked the Via audio drivers in dev...

I'm sorry to ask such a n00b question, but I'm attempting to reinstall Windows 7 on my G75 using the Asus recovery discs, because I don't really want to go through the hassle of doing a clean install and then hunting down Asus-specific files required...