I've shared my log files with the Asus team in hopes that they can get this fixed, it's getting really intolerable now and, as others have said, making the console literally unplayable while this bug persists.
Exactly the same findings as you, it only happens when in gamepad mode playing games and pushing the Y button. It only seemed to start around November time and definitely didn’t happen before then - as far as I’m concerned this is 100% a software/BIO...
I got provided it via DM by one of the customer service reps active on this forum, but sadly didn’t solve a thing for me. Hopefully they’ll get this worked out soon coz it’s getting really frustrating now not knowing when it’s gonna crash. I have a t...
Exact same problem for me, reliably crashing to black screen with power light and fans on but backlight off. Happens when I press the Y button in game. Don't think it can be a hardware issue because this has never happened to me before with the devic...
