Hello @Jiaszzz_ROG , Seems like no one monitor the email or check the additional invoice that i provide. 

it's been almost a week now, but i'll be patient waiting for couple of days more for the process

Yes, i was unable to reply the email i received from Marketing@asus.com and i think that email was unable to recieved customer email specifically because when i replied it, i only got the feedback from Gmail that the address could not be found. Alter...