cheers appreciate it looks like ill be wiping my stuff off over easter ready to send back then not something i expected to do as its brand new 

yes you are correct but if remove the software it is fine so dont want to send it back for them to say theres nothing wrong with it

hi i just bought the ASUS ROG Strix G16 G614JZ and running the latest version but everytime i wake it from sleep the fans arent running in the app see attached image the temps get to the point of me turning it off incase of damage