Ok guys I’m extremely disappointed in ASUS.I just got back my board after I rma’d it and after 2 weeks of no updates, just a message showing it’s status as repairing they decided to simply send me my board back. Included in the box of course wa...
STARRAIN@ROG wrote:Hi hakai,Sorry to keep you waiting.I've notified our team to look into your RMA case. They received your motherboard on 11/4, but haven't reproduced the issue in repair center.If you have any other idea helping us to reproduce the ...
STARRAIN@ROG wrote:Hi all,Although some customers have returned it to retailer or sent RMA, I'm not sure when the retailer or distributor will send it to our repair center.We haven't received the motherboards for testing so far, but I will keep follo...
STARRAIN@ROG wrote:Hi hakai,Thank you for your reply.How long did it shut down or sleep and occur often? about 30mins or over 5hr?Could you please send our RMA for further examination and share the serial number and RMA number to me via PM?Thank you....
STARRAIN@ROG wrote:Hi hakai,How often did it occur?(for example: if you start three times a day, once of them is not boot? ) only occurred while cold restart?May I have the information below?- the serial number of your motherboard via PM- the brand a...