Hello @melgc  Regarding the situation you described, further assistance may require confirming personal information and the serial number.I have DMd you and kindly check your private messages inbox at the top right corner when convenient.  Thank you.

Hello @Jamolt  Sorry for keeping you waiting. After confirmation with the relevant department, the slots marked below are directly connected to the CPU signal and do not pass through a controller: Thank you.

Hello @x13eyondx  In addition to the screenshots from your operating system, could you also provide images of the BIOS main page, the TPM settings, and the Boot page? Thank you.

Hello @Ratsinger  Thank you for reaching out to us.May we ask if there have been any hardware or software changes recently before the LAN issue occurred, such as updating the BIOS, OS version, or installing a new network card? When the LAN connection...

Hello @rke  Thank you for reaching out to us.Could you please clarify if this issue occurred after the PC was first built or after using it for some time and occurred following any recent changes, such as a BIOS update or component replacement?Based ...