Hello,  @w_mellors . Thank you for providing the updated information. I will integrate it into the current situation and verify accordingly. Regarding the error code Event ID 27, it is commonly associated with incomplete software removal or installat...

Hello, @casparit  Please help us to confirm the following questions:1. The audio driver version you are using is 6.3.9600.2342, while the latest driver on the official website for the ROG MAXIMUS Z690 HERO on Windows 11 is 6.3.9600.2355. May I ask wh...

Hello, @aslplsthx . Upon confirmation, the memory you are using wasn't ever listed on the QVL list.We would prioritize recommending you use memory from the QVL list to rule out any compatibility issues you might have.Meanwhile, may I inquire if you a...

Hello, @Foz . We are more than happy to help resolve your issue, which is why we have been diligently investigating the circumstances surrounding the problem.I apologize for any inconvenience caused. It was never our intention to cause any dissatisfa...

Hello, @Grifil  After verification by the relevant department regarding your configuration and usage scenario, we believe that your situation aligns with the overheating protection mechanism.We recommend monitoring the temperature during usage and tr...