Based on the information you provided, we kindly ask for your help in confirming the following items so we can further clarify the issue and provide support:
You previously mentioned that when using BIOS version 318, there was static noise from the ...
I'm sorry to hear about your experience. Could you please provide the following information via private message? We will follow up with the local service team to further investigate your case. Thank you.
Serial Number:RMA Number: