My son came over and he has a program on his android phone called wifi analyzer, while playing an online game he used this tool to see what was going on when the game lagged and he said "xfinitywifi" would pop up. Comcast opts you in by default to it...
I am not sure what thermal compound ASUS uses and I would think it would be better quality than, say, HP or Dell. I use thermal compound way higher quality than I actually need just so it doesn't fall short. That said, if it turns out to be stock com...
Oh I see its a touch pad program. maybe its a driver profile issue, I really wish I had this program so i can look at how it works. also, concerning reimaging your system, my son upgraded to windows 10 on his Alienware computer and when I reimaged it...