looks like not only is ASUS letting us down but their customer service in general isn't up to par lately.https://youtu.be/p8ktO-WdlyQ

Xiaroo wrote this less than 4 months ago: Xairoo wrote:Just an update from STARRAIN@ROGHi Xairoo,I'm sorry due to the impact of covid-19 epidemic, the replacement work and shipping is postponed, and the discussion of the replacement plan is stopped t...

JBROG87 wrote:Mh, I am tempted now to finally go ahead and have my Dark Hero swapped for one without the wake/sleep issue, but I am nervous that I might get a board that then has other issues like yours.My motherboard has no problems other than the w...

@Xairoo did you send in your mainboard to get a replacement device, or did you send in your mainboard after receiving a new board?

BluRay wrote:I still have to test the ErP S4 + S5 enabled in BIOS as it could solve the boot/startup problems from what I read. Will test and report back, unless someone already did ERP S4 + S5 definitely helps.