king tom wrote:I have requested for ASUS RMA is there any way to expedite the process? It has been 4 days since my rma product arrived at their repair center and they still had not looked at it, I am very urgent with the product because it is suppos...

OutSider420 wrote:For the second time now my Z690 Extreme has a GPU slot that won’t lock resulting in me needing another RMA. How do I go about getting a shipping label. I shouldn’t have to pay for shipping for a second time now for the same damn...

Jackson-M wrote:Hello, I made this account specifically to talk about my interactions with this company. I had purchased the ROG Zephyrus M16 GU603-HM for the full price of $1,850 before tax, from Best Buy and was really excited to use the laptop. Th...

MyCatIsKevin wrote:Not a great update, but after emailing Adrian, I received a response from Asus.February 25th: Asus claims there is no issue, their email includes a link to "contact us"; leads to the default contact page. I ended up starting a chat...

brianvastag wrote:Bought a Zephyrus G14 last June. USB-C on left side stopped working within 4 months. RMAed and sent it in. The repair shop is claiming "oxidation & rust" and that I caused it. I never spilled anything on it. I just used it in a regu...