Hey Tuxedo,Yea, that's definitely an old version of windows 10! Have you tried doing a system file check?In case you haven't, try following Microsoft's instructions: https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair...
Thanks for the information!Just a couple more confirmation points to make sure we have the basics covered!Have you tried different USB ports and a different USB cable?When you uninstalled and reinstalled armory crate, did you use the uninstall tool? ...
Thanks for the picture! It does seem like there are some cracks on the clear housing portion of the switch, so hard to say if it'll re-assemble well. For now though, check your inbox-- I'll be reaching out to you for some more info, and let's see if ...