This is software or hardware bug that affects many models (Intel and AMD, so it doesnt depend on CPU) and has been around for at least few months. I dont understand why you still sell them and there is no official information about it.There are many ...
Well I had same but with Rog Strix, tried two models and its been crashing random, sometimes whole day worked fine but then x times in row crashed, so I returned it to store, maybe you should do same and look for MSI, Acer because it looks like Asus ...