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Windows 11 random blue screen after upgrade Windows 24h2 Laptop A15 Tuf

Issykun
Level 8

After i upgrade to Windows 11 24h2 last month sometimes the laptop goes Blue screen and restart it self  in Laptop Tuf A15 gaming laptop 

741 Views
8 REPLIES 8

ParagVerma
Level 9

First check if you able to uninstall updates, if not then try system recovery. If that doesnt work then check for any pending windows update, or check advance options > optional updates. if there are any please share that. Update the display drivers from device manager. Turn off bit locker if you are using that. then after that go to microsoft website and do the regular installation of windows 11 without removing any apps or files.

Check ASUS website for drivers using serial number or either using the model number.
https://www.asus.com/in/support/download-center/

inge70
Level 13

What errors are displayed in the blue screen?

This is important to know in order to find the source of the error.

Furthermore, check the event viewer and the reliability history in Windows.
There should also be various errors that could be related to the BSOD.
Also make sure that all drivers for the hardware are up to date. DO NOT rely on Windows Update for drivers, but check the laptop manufacturer's website to see if there are any current drivers, etc.

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 4070 ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

Hi i saw my  error on the blue screen my error  that i get was the one Your ran  into  a problem  and needs a restart that was the error in blue screen 

and what exactly did it say?

We should know that so that the cause can be found.

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 4070 ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

ParagVerma
Level 9

below is the list of blue screen error codes, check if you saw any of these and let us know, so that we can guide you accordingly,

  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • IRQL_NOT_LESS_OR_EQUAL
  • PAGE_FAULT_IN_NONPAGED_AREA
  • SYSTEM_SERVICE_EXCEPTION
  • BAD_SYSTEM_CONFIG_INFO
  • DRIVER_POWER_STATE_FAILURE
  • DPC_WATCHDOG_VIOLATION
  • VIDEO_TDR_FAILURE
  • DRIVER_IRQL_NOT_LESS_OR_EQUAL

ParagVerma
Level 9

Below is the list of blue screen error codes, check if you saw any of these and let us know, so that we can guide you accordingly.

  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • IRQL_NOT_LESS_OR_EQUAL
  • PAGE_FAULT_IN_NONPAGED_AREA
  • SYSTEM_SERVICE_EXCEPTION
  • BAD_SYSTEM_CONFIG_INFO
  • DRIVER_POWER_STATE_FAILURE
  • DPC_WATCHDOG_VIOLATION
  • VIDEO_TDR_FAILURE
  • DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hi,
Another cause for BSOD might be GameInput Service errors termination.
Open Windows Event viewer >> Event Viewer local >> windows logs >> system
check there for logged error and warning.
If it shows for game input service error , then check the below website for the troubleshooting.
How to Fix Microsoft GameInput Service Errors on Windows 11 | Windows Forum

Hi none of it my was normal error blue screen like Your PC run into a problem and needs a restart pc