Hello, I have an X555B Asus Laptop, everything is updated (Bios too), but recently I have a really big problem: two times a week (more or less) my computer restart without any reason ( EventID 41). I have windows 10, and always use it with power cable plugged in, I cant remove the battery because is built in.
Here is the event log:
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 6
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2018-03-18T10:19:17.966431600Z
EventRecordID 8453
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-N56LJ7G
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 2
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
CheckpointStatus 0
And here are the details:
-
-
41
6
1
63
0
0x8000400000000002
8453
System
DESKTOP-N56LJ7G
-
0
0x0
0x0
0x0
0x0
0
0
0
0
false
2
0
true
0
Please, Please Help!!!
