04-10-2023 07:51 PM
Windows recently updated my FX516PR laptop to firmware 329, and since then, I've been experiencing several problems with the USB-C port. When using a dock, it doesn't function properly and keeps showing a Windows USB error message, cycling constantly. Also, the laptop no longer charges through the USB-C port, and I am unable to use multiple screens or connect to a LAN.
I have tried other docks and I am still expericing the same issue.
I attempted rolling back firmware to version 328, but this has not been successful. I would greatly appreciate any assistance or suggestions to fix this issue.
04-12-2023 09:48 PM
Have you tried the solutions recommended by Asus yet?