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TUF TX504GM network suddenly not working and some event error

Larry1149
Level 7
Full model name under the notebook (usually next to the serial number): TUF FX504GM

Bios version: FX504GM.307, 30/4/2019

CPU: i7-8750h

Memory amount in GB: 16GB

GPU: Nvidia GTX 1060 6GB

SSD/HDDs/Optical drives: ADATA SX8200 512GB , ST1000LX015-1U7172 1TB

AC Adapter: Original

Operating system: Original ASUS factory image or clean install? Microsoft Activated yes/no? Windows 10 64-bit fully activated and ASUS factory image version 1909



Drivers Installed (include version and especially any non-ASUS approved notebook drivers): 21.90.3.2

Any third Party temp/voltage software installed: CPUID HWMonitor

System Overclocked (provide details)? No

Any hardware upgraded? SSD 128 to 512, RAM 8 to 16GB


Issue (In addition to the problem description please let us know if the problems started recently and if you remember changing anything around the same time, etc.)

This is event viewer
85754

I'm just using my laptop as usual like playing games and browsing the web. However, recently my laptop's network will sometimes stop working all of a sudden and my computer would crash. Occasionally, it won't crash but the wifi would still stopped working. May I know what is the problem? I have no idea what this was. So I need to change the wifi card or format my laptop?

85756

This is error description:
12:23:13 5007 - TX/CMD timeout (TfdQueue hanged)
12:23:13 Intel(R) Wireless-AC 9560 160MHz : Has encountered an internal error and has failed.
12:23:13 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:13 5055 - HW error
12:23:13 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : Has encountered an internal error and has failed.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : Has encountered an internal error and has failed.
12:23:14 The network interface "Intel(R) Wireless-AC 9560 160MHz" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1 time(s) since it was last initialized.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : Has determined that the network adapter is not functioning properly.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Miniport Intel(R) Wireless-AC 9560 160MHz, {d6a85161-51c8-46c0-85dd-148694ea6e6d}, had event Fatal error: The miniport has detected an internal error


i don't know what was this, i need to change wifi card or format laptop?

And also got some error like this ACPI

85755

This is error description:
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x10), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x12), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x14), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x16), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x14), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x14), Please contact your system vendor for technical assistance.
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1 REPLY 1

Ghauntret
Level 7
Larry1149 wrote:
Full model name under the notebook (usually next to the serial number): TUF FX504GM

Bios version: FX504GM.307, 30/4/2019

CPU: i7-8750h

Memory amount in GB: 16GB

GPU: Nvidia GTX 1060 6GB

SSD/HDDs/Optical drives: ADATA SX8200 512GB , ST1000LX015-1U7172 1TB

AC Adapter: Original

Operating system: Original ASUS factory image or clean install? Microsoft Activated yes/no? Windows 10 64-bit fully activated and ASUS factory image version 1909



Drivers Installed (include version and especially any non-ASUS approved notebook drivers): 21.90.3.2

Any third Party temp/voltage software installed: CPUID HWMonitor

System Overclocked (provide details)? No

Any hardware upgraded? SSD 128 to 512, RAM 8 to 16GB


Issue (In addition to the problem description please let us know if the problems started recently and if you remember changing anything around the same time, etc.)

This is event viewer
85754

I'm just using my laptop as usual like playing games and browsing the web. However, recently my laptop's network will sometimes stop working all of a sudden and my computer would crash. Occasionally, it won't crash but the wifi would still stopped working. May I know what is the problem? I have no idea what this was. So I need to change the wifi card or format my laptop?

85756

This is error description:
12:23:13 5007 - TX/CMD timeout (TfdQueue hanged)
12:23:13 Intel(R) Wireless-AC 9560 160MHz : Has encountered an internal error and has failed.
12:23:13 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:13 5055 - HW error
12:23:13 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : Has encountered an internal error and has failed.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : Has encountered an internal error and has failed.
12:23:14 The network interface "Intel(R) Wireless-AC 9560 160MHz" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1 time(s) since it was last initialized.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : Has determined that the network adapter is not functioning properly.
12:23:14 Intel(R) Wireless-AC 9560 160MHz : The network adapter has returned an invalid value to the driver.
12:23:14 Miniport Intel(R) Wireless-AC 9560 160MHz, {d6a85161-51c8-46c0-85dd-148694ea6e6d}, had event Fatal error: The miniport has detected an internal error


i don't know what was this, i need to change wifi card or format laptop?

And also got some error like this ACPI

85755

This is error description:
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x10), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x12), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x14), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x16), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x14), Please contact your system vendor for technical assistance.
12:23:14 ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x14), Please contact your system vendor for technical assistance.


I had this issue before, and I have posted it here. Have you tried using the drivers from the ASUS's site?