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pressing the power button after, the indicator light comes on but black screen

MashGN
Level 7

Hi, I own the ASUS TUF Gaming A16 Advantage Edition with an AMD Ryzen 7 7735HS and Radeon RX 7600S (using the latest AMD drivers).

 pressing the power button after, the Asus icon is not displayed, the screen backlight is on, the fan is moving, the Windows OS is not read, and there is no response. Unplug the power cord, force shutdown or power on, wait for more than ten minutes, and then suddenly wear it normally. Enter windowsOS. This happens occasionally and I don't know what to do.

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1 REPLY 1

kikimahe
Level 10

Hi

Try first to reset your Bios at the "defaut values" 

  1. F2 at startup to enter in BIOS.
  2. F9 to load "Defaut" Settings
  3. F10 to save and exit.

 

You can also try to do an "Hardware reset". 

All Asus laptops have an option to do a hardware reset :

  1. Turn OFF laptop
  2. Press and hold the "power" button for 30-40 seconds
  3. Then boot normally (it will take a bit longer to boot)

 

Good Luck.

TUF GAMING F17 (2022) FX707ZM
I7 12700H / RTX 3060 / 32 Go