Well, policies may vary from region to region, so you may want to check with your local ASUS service center or others in your same region to check what experiences they have had. It may also depend on your notebook model and how difficult the keyboard replacement is.
http://support.asus.com/Hotlines.aspx?SLanguage=enWe're always worried about customers getting into more trouble when trying to take the unit apart, so in general it's expected that customers would send in the notebook for service since ASUS is not able to train every customer to repair their notebook properly.
