cancel
Showing results for 
Search instead for 
Did you mean: 

Issue with MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on Asus TUF F15 FX506HM

Beltium
Level 7

Hello everyone,

I'm facing a persistent issue with my MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on my Asus TUF F15 FX506HM laptop, and I'm seeking assistance to resolve it. After starting my PC, the Wi-Fi card works for a few minutes, but then it suddenly stops functioning. The Wi-Fi logo disappears from the control center, and the card vanishes from the device manager. To get it working again, I have to restart my PC every time.

Upon inspecting the Event Viewer, I noticed two errors related to the Wi-Fi card each time it malfunctions:

  1. An error from "mtkwlex" with Event ID 5002.
  2. An error from NDIS with Event ID 10317.

I've already attempted several troubleshooting steps, including:

  • BIOS reset
  • Installing the latest drivers for the Wi-Fi and Bluetooth
  • Installing the latest drivers for the laptop model's Wi-Fi and Bluetooth
  • Reinstalling the Wi-Fi card
  • Removing power-saving settings

I've also contacted Asus support, and they suggested a BIOS reset and updating drivers, both of which I've already tried. I plan to reach out to them again, but I wanted to seek the community's advice as well.

If anyone has experienced a similar issue or has suggestions on how to resolve this problem, your assistance would be greatly appreciated. Thank you in advance for your help.

Best regards,
Beltium

25,512 Views
19 REPLIES 19

ambatukam
Level 7

MAN THEY ARE SO USELESS LIKE THEY SOULD THIS ******TY WIFI DRIVER THAT ******S UP AFTER 1 YEAR

reyc
Level 8

i have this same issue with ASUS TUF gaming F15 FX506LH, until now, not resolve, ASUS support just says standard stuff that don't resolves the issues. It's so frustrating disconnecting in the middle of your work. Hope someone can advise how to resolve this issue once and for all.. my laptop no longer have warranty sadly.

 

check this solution

t4m1m
Level 8

Helloo!! 

after months of trying to find a solution for mediatek mt7921 disconnecting probleme on my asus tuf f17 fx706hc

i found a solution 

just download the latest version (MediaTek, Inc. - Net - 3.0.1.1308 26/10/2023)

from this link Catalogue Microsoft Update

hope this will fix your probleme too

Hi !

On my laptop, I have version 3.3.0.908, dated 11/27/2023. So it's a more recent version and I'm still having the same problem...

Then I couldn't install the .cab files you put there.

Thanks anyway,
Have a nice evening

Bonjour

comment fais tu pour installer apprès téléchargement,,?

MERCI

saradparas
Level 7

I am also facing same problem. Should i replace wifi card?

I have located some drivers published 20th Feb 2024, and using them presently.  Do a Google search on MT7921 driver  24.34.2.567 🙂  

i found this one here 3.3.0.972
did installed it via run like it says here

i hope it works..