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Games crash/close suddenly on Asus TUF Dash F15

kaigalmane
Level 7

Hi all,

This has been happening for the last 1-2 months. It was fine before. I am using an external monitor, but it happens even after disconnecting it.

Scenario: When a game is opened it runs fine for a few minutes. Then suddenly crashes which closes the game window. It was happening with Valorant. I uninstalled it and tried Age of Empires 4. The same thing happened. Then I tried Assassin's Creed: Origins and it started to happen more frequently. The game crashes within 5 to 15 minutes of opening.

Tried solutions: I uninstalled both Intel and Nvidia graphics drivers and did a clean installation. Updated Windows. Nothing worked.

PC specifications:

Windows 11

Asus TUF Dash F15 FX516PC_FX516PCZ

11th Gen Intel Core i7-11370H

16GB RAM

Nvidia GeForce RTX 3050

96 Views
2 REPLIES 2

Pkshadow
Level 8

Hi, always post your BIOS Version :=} please.

So the above make sure running your last Current BIOS Version 330 : https://www.asus.com/laptops/for-gaming/tuf-gaming/2021-asus-tuf-dash-f15/helpdesk_bios?model2Name=2... 

Turn off ASUS Fast Boot : https://www.asus.com/us/support/faq/1044641/

Turn Off MS Fast Start : https://www.windowscentral.com/how-disable-windows-10-fast-startup

Win 11 (as above) : https://www.windowscentral.com/software-apps/windows-11/how-to-enable-or-disable-fast-startup-on-win... 

Do not get Windows Update Drivers for Video, ever. Roll Back if happens.

Get your AMD Drivers here and can read about it and when do the install select factory Restore : https://www.techspot.com/drivers/manufacturer/amd/

NVIDIA : https://www.techspot.com/drivers/manufacturer/nvidia_geforce/ 

Use to Uninstall Drivers : https://www.wagnardsoft.com/display-driver-uninstaller-DDU- 

If still crashing and with Black or BSOD recommend a site to read your Crash Dump Files such as : https://www.bleepingcomputer.com/forums/ 

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kaigalmane
Level 7

I have the latest version 330 of BIOS. I found out the GPU is overheating. I'll try changing the thermal paste and see if it helps.