Freeze / stutter on ASUS TUF Gaming F15 FX507ZI4_FX507ZI4

[kimb]

Hello all,

On my new ASUS TUF Gaming F15 FX507ZI4_FX507ZI4 (i7 12700H / RTX 4070) when watching YouTube / Netflix or playing a game I get a short freeze / stutter every once in a while (every 10-30 minutes). The image hangs and sound skips for less than a second. The laptop is plugged into power and I've already uninstalled ArmouryCrate with the uninstall tool. All my drivers + BIOS are up to date according to MyAsus. DxDiag.txt below.

https://pastebin.com/Aemszbvk

Thanks in advance for your support!

[ElectroStingz]

Hello,

Does it run hot? 

https://rog-forum.asus.com/t5/rog-strix-series/rog-strix-g16-stuttering-and-freezing/m-p/1092752/hig...

Check this post I made here on using hardware monitor, if you can do that whilst gaming / watching videos it will help you determine if the laptop is running too hot which can cause stuttering.

Just a note on Armourycrate, the program allows you to adjust the fan profiles so if you have no alternative software installed it will simply run on the default settings, Turbo mode provides a high fan setting / RPM so things can run cooler, especially when it's under a higher load.