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Calling out to other FX553VE buyers / owners

jpgangoso
Level 7
I recently bought my unit at one of the authorized sellers of Asus -- and I got an all-black unit. No red tooling / styling on the lid or interior. I asked the Megamall Concept Store (partnered with Complink, which is a different retailer from where I bought) and they said that they too have all-black units.

64181

The model I specifically bought was the FX553VE-DM158T (i7 7700 HQ, 1050Ti, 4GB RAM, 1TB HDD)

I wrote to the APAC service center, and they said the model details are right (based on the box it came in) but the model shouldn't look that way. ("design is different")

Did I get an incorrect product? I've seen pics and videos of the FX553 (the VD model) in youtube from around Asia - India, Malaysia, Indonesia, and even Australia, and they all look the same with the red styling. Why is the PH model different? :eek:
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19 REPLIES 19

xeromist
Moderator
*Merged 2 threads
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…

xeromist
Moderator
Nah, I wasn't saying you guys don't like red. 🙂 Some of the decisions that go into market segmentation don't really make sense from the outside. Sometimes it's just a cost thing for the manufacturer. It might be cheaper to make something a certain way so in order to hit a cost target for the market there is a different bill of materials. I'm just a volunteer here so take my speculation with a grain of salt. All I know for sure is that once ASUS products hit the market we see a ton of different variants with owners from all over the world.

That screen cap of the wrong model number concerns me though. I'd be interested to see what someone with a red chassis sees. Probably a different model reported but the question is whether there is any practical difference beyond the exterior appearance. I'd be annoyed if performance is any different.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…

xeromist wrote:


That screen cap of the wrong model number concerns me though. I'd be interested to see what someone with a red chassis sees. Probably a different model reported but the question is whether there is any practical difference beyond the exterior appearance.


It's probably a minor detail that was overlooked in production -- it can probably be tweaked in the registry or something. I won't be doing any poking around though for fear of voiding my 2 year warranty. I have yet to use the unit extensively. But the specs are accurate from what I can tell. Correct CPU and GPU, and Memory.

I read a similar case happening to the FX502 which is the gimped version of the GL502. Im not sure if its in this forum but the post said that his FX502 read GL502 So i think this isn't an isolated case.

xeromist
Moderator
As long as the specs are right and it seems to perform well I guess there's no harm then.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…

xeromist
Moderator
By the way, we now have a new section specifically for product feedback. If you want to provide feedback on the color & style options for PH models this would be the place:

https://rog.asus.com/forum/forumdisplay.php?293
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…

xeromist wrote:
By the way, we now have a new section specifically for product feedback. If you want to provide feedback on the color & style options for PH models this would be the place:

https://rog.asus.com/forum/forumdisplay.php?293


Good to hear -- although I've come to love the simple style that the PH model has. Actually according to someone working with Asus locally -- this model, while being very low key, is actually built better. The model with the red accents is actually built with some kind of plastic. This one is using brushed aluminum, so can't complain in that regard.

And yes, the GL553 issue comes with the territory. The FX553 is using the same mainboard as the GL553 -- so it shouldn't be a problem. 😮

Dude! I also have the laptop but with the lower GTX 1050 Ti 2GB configuration (Asus FX553-DM227), I just wanna ask you if you're having any problem with your laptop? especially on slow HDD performance and stuttering while playing games because I was having problems with it, my 5400RPM is performing under expected performance and my laptop also has BSOD earlier, I just bought it on December 24 but until now I was still trying to fix and optimize my laptop, I bought mine at Complink SM Annex branch, mine also have 4GB Ram only. please dude reply ASAP! 😞

StinkyLlama wrote:
Dude! I also have the laptop but with the lower GTX 1050 Ti 2GB configuration (Asus FX553-DM227), I just wanna ask you if you're having any problem with your laptop? especially on slow HDD performance and stuttering while playing games because I was having problems with it, my 5400RPM is performing under expected performance and my laptop also has BSOD earlier, I just bought it on December 24 but until now I was still trying to fix and optimize my laptop, I bought mine at Complink SM Annex branch, mine also have 4GB Ram only. please dude reply ASAP! 😞


I'm not exactly sure if it's a good idea to bump old threads dating 6 months back but....

I also bought my FX553VE from the same Complink branch 5 months ago, but mine's got an i7, a 4GB 1050 Ti, and 4GB more RAM which I had the sellers install. As far as I remember, I've had 2 BSODs before and it occasionally freezes after booting up and getting to the desktop which means that I'd have to turn it off by using the power button. I was thinking of getting mine an M.2 SSD so that I wouldn't get into any trouble while using it in class and so that I could play PUBG without having to wait for everything to render, but my folks are very skeptical when it comes to me and anything related to computers in general.

Eleiyas
Level 10
It shows GL553 in your systems info because the FX553 and the GL553 are basically the same unit and they share the same mainboard model.

The GL553 is the ROG gamer version with the red and the ROG logo and the FX553 is the standard unit model. You just see more GL553 around than you do FX553.


Again, you don't have the wrong unit or anything ^^

MasterC
Community Admin
Community Admin
Before changing to M.2, try to do a fresh install of Windows first. If you're still getting a BSOD then send it back for RMA.
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